Course description
Advanced Operations Strategy and Quality Management Essentials
This course leads participants through the key elements of Operations Strategy, from effective strategy creation, alignment, through to objective resource planning and establishing key strategic deliverables.
It also covers the key elements of excellence within Operations Strategy; understanding and aligning Operations Strategy with the wider external operating environment, Effective communication and engagement with stakeholders and the effective management of time horizons within strategy creation and roll out.
You will also develop your core knowledge and skills in quality management. The course will help you understand the tools and techniques for an effective quality management programme.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Upcoming start dates
Suitability - Who should attend?
Target Audience
This course is suitable for:
- Heads of Operations
- Operations Directors and Managers
- Project Managers
- Senior executives with responsibility for strategy
- Heads of Maintenance
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Outcome / Qualification etc.
Learning Outcomes
Upon completion of this course, you will:
- Develop an in-depth understanding of key Operations Strategy creation.
- Understand how to effectively manage resources to optimize both resources and strategy outcomes.
- Manage a range of changes effectively.
- Develop an in-depth understanding of the impacts of the external operating environment upon Operations strategy creation and implementation.
- Ensure effective engagement with internal stakeholders.
- Effectively handover Operations strategy to the Operations Management team.
- Develop a comprehensive appreciation of the role of quality in successful organizations.
- Understand the importance of leadership in achieving world-class quality standards.
- Evaluate the different levels of quality in your organization.
- Appreciate the skills need to manage environmental.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Training Course Content
Role and Contribution of Operations Strategy to the Organization
- Aligning Operations Strategy with overall Organizational Strategy & Goals
- Key Planning Techniques within Operations Strategy
Developing Operations Strategy
- Assessing Operations Strategy Deliverables
- Effective Management of change within Operations Strategy
- Understanding key dependencies within Operations Strategy
Operations Resource Management
- Understanding the key dynamics of Internal Resources
- Effective Risk Management
- Building resilience within Operations Strategy
Demand Forecasting Techniques
- Creating effective Demand Forecasts
- Managing changes in volume and variation
- Utilizing the demand plan within the organization
Managing the Operations Environment
- Understanding the organizational Operating Environment
- Operations Strategy Creation Toolkit
- Setting effective Operations Strategy KPI’s
Operations Strategy – Managing Time Horizons
- Understanding the organizational Operating Environment
- Operations Strategy Creation Toolkit
- Setting effective Operations Strategy KPI’s
Operations Strategy – Communication and Handover
- Creating the Business Case for Senior Executives
- Effective communication and engagement with stakeholders
- Effective handover to Operations Management team
Operations Strategy – Use of Industry 4.0 Technologies
- Human Cyber Systems
- The Industrial Internet of things (IIOT)
- Predictive Analytics
Understanding Quality
- Management and quality
- The price of quality
- People, processes and systems
- The Total Quality Management philosophy
Quality Management Leadership
- Leadership The of foundation of TQM
- quality Leadership roles and responsibilities
- quality Management vs quality Leadership
- Operational Leadership vs strategic Leadership
The Six-level Model of TQM Adoption
- Level 1 – Uncommitted
- Level 2 – Drifters
- Level 3 – Tool-pushers
- Level 4 – Improvers
- Level 5 – Award-winners
- Level 6 – World-class
Corporate Environmental Quality Management
- Environmental protection
- Environmental management systems
- Continuous improvement of environmental quality
- Environmental management assessment
Course Review
- Summary and recap of key learning objectives
- Action Planning
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £8225.00 + VAT
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London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...