Course description
Public Sector Management Excellence Workshop
By attending this training workshop, you will be able to successfully manage public services to achieve service excellence and community objectives. You will:
- understand Budget management for operational managers.
- be able to make a step-change in service performance.
- appreciate the role that stakeholders play in defining public service value for money.
Upcoming start dates
Suitability - Who should attend?
This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Outcome / Qualification etc.
Learning Outcomes
Upon completion of this training workshop, you will be able to:
- Fulfil the role of an excellent service manager.
- Understand the role of service manager within the wider organization.
- Become a trusted ‘custodian’ of essential public services.
- Lead services that really make a difference to the community.
Training Course Content
Managing Public Finances
- Budget Management for Operational Managers
- The Public Money Accountability imperative
- Working with Financial experts as delivery partners
- Getting the most from allocated Budgets and ensuring Financial Resilience
Public Sector Managing Change
- The need for change rather than incremental improvements
- Making the case for investment in change
- Ensuring service continuity and performance during a change programme
Public Sector Stakeholder Engagement
- Identifying and managing key stakeholders
- How stakeholders define service delivery 'value for money'
- The 'tools' of stakeholder management
- The role of service manager in stakeholder management
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £2045.00 + VAT
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London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...