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Dealing with Anti-Social Tenants and Neighbours

National Residential Landlord Association, Online
Length
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Course delivery
Virtual Classroom
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Course delivery
Virtual Classroom
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Course description

This course, developed in conjunction with acknowledged and experienced experts, is for private landlords & letting agents to equip them with skills and strategies not only to prevent and manage outbreaks of Anti-Social Behaviour caused by tenants but also on behalf of landlords’ tenants so ASB can be effectively dealt with within the neighbourhood impacting on them.

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1 start date available

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  • Virtual Classroom
  • Online
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Outcome / Qualification etc.

CPD Points Awarded 5 standard


 

  • Establish clear guidelines to tenants on ASB and what is unacceptable within tenancy agreements and supporting documents.
  • Effectively engage with tenants following a reported ASB incident in terms of both complainants and alleged perpetrators
  • Investigate incidents and collect evidence and knowing what is admissible, if evidence gathering involves the police and/or local authority

    •  

    Training Course Content

     

  • Recognise what is ASB and its legal definition
  • Use the reasonableness test regarding reported incidents
  • Understand the legal framework of ASB and to Identify if ASB behaviour is a civil matter or a criminal act
  • Prevent a situation escalating, using the range of supplied ASB landlord tools
  • Understand the legal framework for and the agencies to contact to seek assistance with more serious incidents.
  • Recognise local authority and police powers under the Antisocial Behaviour Crime and policing Act 2014 and sanctions/remedies available.
  • Obtain possession as a private landlord for serious/repeated ASB, using Section 8 legislation
  • Effectively support a tenant who is a victim and assess the impact on their mental health, seeking professional support as appropriate

    •  

    Expenses
    Member Price: from £100, Non Member Price: from £125

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    National Residential Landlord Association
    Suite 323, The Tootal Buildings
    Broadhurst House, 56 Oxford Street
    M1 6EU Manchester
    +443001316400
    www.nrla.org.uk

    National Residential Landlord Association

    NRLA Training Academy offer over 40 topics on running a successful lettings business suitable for landlords, letting agents and property managers. Our courses are written and delivered by experts in their field with many years teaching experience to ensure our...

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