Complete Business Management

This Complete Business Management bundle includes:

• Business Management Level 3
• Starting Your Own Business Level 3
• Business Operations and Lean Management Level 3

All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way. You may start at any time and have a full year to complete your studies, so you can work at your own pace. Completed coursework can be delivered by post or via email, so handing in an assignment is simple. What next? Following the successful completion of this course, you will be able to put your newfound knowledge into practice and develop your career in business. If after, you're looking to enhance your business knowledge even further, take a look at the other business courses we offer. Potential future career options:

• Business manager
• Administrative manager
• Operations manager

Awarding body The courses have been endorsed by the Quality License Scheme for their high quality. These courses are not regulated by Ofqual and are not an accredited qualification. We will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality License Scheme website. These courses have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.

Course Content

Business Management QLS Level 3

Unit 1 You as a manager

• Managers as people
• Feedback
• Delegating
• Average managers and great managers
• Listening
• Developing your staff
• Coaching

Unit 2 Strategy, structure and systems

• Managing in context
• Strategy
• Structure
• Systems
• Financial systems
• Performance and development review

Unit 3 Managing teams

• Holding meetings
• Developing effective transactions
• Ineffective transactions
• Stages of team development
• Performing

Unit 4 Managing performance

• Expectations
• Measures
• Outcomes
• Keeping performance records

Unit 5 Setting goals

• SMART goals
• Achieving balance
• Motivations
• Considerations when goal setting
• Learning from experience

Unit 6 Leadership and Politics

• Leadership and management
• Four styles of leadership
• Leadership and politics
• Dealing with conflict
• How to make collaboration work
• Leadership influences on management

Business Operations and Lean Management QLS Level 3

Unit 1 How operations management became critical to business success

• Explain the role of operations management within various different kinds of organisation.
• Describe how operations management has become crucial to organisations’ success in the modern world.
• Demonstrate how the concept of the value chain applies to a variety of different kinds of organisation.
• Give examples of the impact good operations management can have on organisational effectiveness.

Unit 2 People and operations

• Justify why the role of the operations manager is fundamentally changing.
• Explain why effectively managing people is crucial to operations management.
• Explain how teams can enhance the operations function.

Unit 3 Products and services

• Explain the relationship between marketing and operations.
• Justify the need for flexible approaches to product and service design.
• Describe key principles in product and service design.
• Define and utilise the concept of value analysis.

Unit 4 Operational processes in context

• Explain the relationships between value chains, supply chains and logistics.
• Demonstrate best practice in selecting and working with suppliers and providers.
• Describe the options available in designing processes.
• Explain the importance of controlling the value chain.

Unit 5 Efficiency and effectiveness in operations

• Describe how operations managers can assess the efficiency and effectiveness of their operations.
• Explain how best practice organisations manage their operations.
• Identify a range of cost-reducing methods that can be applied to operations.
• Define and explain lean synchronisation.

Unit 6 Quality, improvements and change

• Define what quality means and how to measure it.
• Explain operational risk and how to manage it.
• Demonstrate how operations managers deal most effectively with the complexity of modern organisations.
• Explain why and how organisations adopt a continuous improvement approach to operations.

Starting Your Own Business QLS Level 3

Unit 1 Preparing to start your business

• Why start your own business?
• Character and motivation
• Before you start: managing yourself and planning
• Market research
• Sales and profits
• Competitors
• Financial planning
• Suppliers
• Employing people
• Stock and asset management

Unit 2 Defining your business

• Deciding on the form of your business (sole trader, partnership, limited company)
• How to decide what is best for you
• Setting goals for yourself

Unit 3 Marketing

• Your product or service
• Value for money
• Competition
• Segmenting your market
• Pricing

Unit 4 Customers

• Identifying your potential customers
• Promoting your business
• Before sale
• After sale

Unit 5 Finance

• Understanding your business finances
• Working with figures
• Break-event point
• Fixed and current assets
• Cash flow
• Sources of finance
• Managing your money

Unit 6 Your business plan

• Why do you need a business plan?
• The format and structure of your business plan
• Yourself, your people. your values, your mission
• Your business model
• Your market
• Your competition
• Development
• Profit forecast
• Risks