Professional Training

Dental Practice Management QLS Level 3

419 GBP
419 GBP
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Course description

This course is ideal for anyone currently working in a dental practice who is looking to take the next step in their career and become a dental practice manager. During this course, you will learn how to manage risks in order to provide a safe and secure working environment for your team, ways to manage projects in dental practices and set targets, and how you can manage the resources needed in a dental practice.

Course Content

Unit 1 Introduction to the role and responsibilities of the dental practice manager

  • Roles and responsibilities
  • Team management
  • Recruit, select and induct new staff members
  • Staff development needs

Unit 2 Provide a safe and secure dental working environment

  • Health and safety compliance
  • Risk assessment
  • Manage risk
  • Training
  • Health and safety

Unit 3 Manage performance in the dental practice

  • Performance
  • Requirements for dental staff CPD
  • Appraisal and feedback
  • Performance on staff

Unit 4 Managing the dental team

  • Staff rotas
  • Staff meetings
  • Staff policies and procedures
  • Review

Unit 5 Project management

  • Projects in dental practices
  • Customer services improvement techniques
  • Allocate tasks
  • SMART targets

Unit 6 Procuring resources

  • Resources in the dental practice
  • Problems
  • Role of the manager

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51.90 totalling 519

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