Course description
Ultimately the aim of this A+ training course is to help put you in the perfect position to sit the CompTIA A+ examinations 220-1101 and 220-1102*.
You'll learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating system.
During your training you will learn how to install, repair, upgrade, configure, optimise and troubleshoot on PCs and operating systems - essential, valuable skills in demand in the IT industry.
Upcoming start dates
Suitability - Who should attend?
Is this for you?
This is a great course suitable for beginners to the IT industry. Gaining the A+ qualification is essential for anyone looking to pursue a career in IT support for roles such as IT Support Technician, PC Support, IT Helpdesk Engineer etc.
Pre-Requisites
Before starting this course a familiarity with computers and basic computer terminology would be an advantage but no formal IT qualifications are required to be obtained prior to starting this course.
Training Course Content
A+ (220-1101) DOMAIN 1: MOBILE DEVICES
- Laptop Hardware and Components
- Display Components, Accessories and Ports,
- Network Connectivity and Application Support.
A+ (220-1101) DOMAIN 2: NETWORKING
- Ports and Protocols
- Common Networking Hardware
- SOHO Networks
- Network Configuration Concepts
- Internet and Network Types
- Networking Tools
A+ (220-1101) DOMAIN 3: HARDWARE
- Basic Cable Types
- RAM
- Hard Drives
- Motherboards, CPUs and Cards
- Power Supplies
- Printers
- Printer Consumables
A+ (220-1101) DOMAIN 4: VIRTUALISATION AND CLOUD COMPUTING
- Cloud Computing Concepts
- Client-Side Virtualisation
A+ (220-1101) DOMAIN 5: HARDWARE AND NETWORK TROUBLESHOOTING
- Troubleshooting Theory
- RAM. CPU and Power Problems
- Storage Problems
- Video, Projector and Display Issues
- Mobile Device Issues
- Printer Issues
- Network Issues
A+ (220-1102) DOMAIN 1: OPERATING SYSTEMS
- Windows Features
- Command Line Tools
- Control Panel Utilities
- Windows Settings
- Client Networking Features
- App Installs and Configurations
- OS Types and Their Purposes
- OS Installation
- MacOS Tools and Features
- Linux Tools and Features
A+ (220-1102) DOMAIN 2: SECURITY
- Social Engineering
- Windows Security Settings
- Workstation Best Practices
- Securing mobile Devices
- Data Destruction and Disposal
- SOHO Network Security Settings
- Install and Configure Browsers
A+ (220-1102) DOMAIN 3: SOFTWARE TROUBLESHOOTING
- Common Windows OS Problems
- Common PC Security Issues
- Malware Removal Best Practices
- Common Mobile OS and App Issues
- Common Mobile OS and App Security Issues
A+ (220-1102) DOMAIN 5: OPERATIONAL PROCEDURES
- Documentation Best Practices
- Change Management Best Practices
- Backup and Recovery
- Common Safety Procedures
- Environmental Impacts and Controls
- Content, Licensing, and Policies
- Communication and Professionalism
- Scripting Basics
- Remote Access Technologies
- Final Thoughts
Continuing Studies
If you study this A+ training course you will have the ability to work as an IT Professional, maybe as an IT Support Technician, or work on a helpdesk in an IT support department or even start your own business up as a self-employed technician repairing PCs etc.
Further on from this training you could look to specialise in Server Support, Network Support or IT Security. All these options will require additional study to full grasp the technical abilities but could lead to a rewarding career as a Network Support Technician, Server Support Technician or IT Support Manager for example.
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