Course description
This workshop explores Middle East and Gulf States culture and business culture and how it differs from the UK and Europe.
This intensive one day workshop will equip participants with a practical understanding of how best to work with colleagues and clients from across the GCC member states.
Key Learning Points
- Key tenets of Shariah law and its importance in the Middle East
- What are the key ways in which international organisations can operate and do business in the Middle East?
- Dealing with bureaucracy / notarisations and attestations
- The importance of the spoken word over the written agreement
- Appointments and meetings: etiquette and protocols
- The role of entertaining in the middle eastern business environment
Upcoming start dates
Training Course Content
An introduction to the Middle East
- What is the Middle East, the Arab World, and the GCC, and how do they operate
- Legislative framework and governance
- Distinguishing features
- Similarities and differences between the Middle East countries
- How is the Middle East perceived, and why (and how) is business being done there?
- Company structures and hierarchies
Types of business entity/structure open to international organisations to do business in the Middle East
- Licensing and regulatory issues
- Notarisations and attestations
- Free Zones
- Commercial agencies
- Dealing with conflicts and disputes / Criminal penalties
- An overview of Middle East culture and practices
Personal Relationships: knowing who you are dealing with
- Implications of Islam on Middle Eastern culture
- Key tenets of Shariah law and its importance in the Middle East
- Tolerance and understanding: how and where to practise it
- Hospitality and entertaining
- Ramadan
- Doing business – the importance of personal relationships
KYC
- What does success depend upon
- Working Practices and the Working Week
- Structure and Hierarchy in Middle Eastern companies
- Appointments and meetings – etiquette and protocols
Body language do’s and don’ts
- Lefts and Rights
- Timekeeping and punctuality
- Breaking for prayer times
- What to expect in the meeting / The typical structure and format of meetings
- Bargaining and haggling
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St Andrews Management Centre
St Andrews Management Centre is an independent training provider, based in Fife in Scotland, which provides accredited and non-accredited learning to clients in the domestic and international markets. Our specialisms include Leadership & Management, Coaching and Mentoring, Project Management, Finance...