Course description
This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills.
Upcoming start dates
Choose between 2 start dates
Training Course Content
1 Can you succeed by yourself?
2 Relationship awareness theory
3 The Strengths Deployment Inventory / Your FACET5 profile
4 Building rapport
5 Influencing power bases
6 Active listening
7 Building your personal internal network
8 Perceptions
9 Your brand
DAY TWO3 Preparing for conflict
2 The negotiation conversation
1 Your stakeholders and what they want from you
4 Influencing others
5 Your communication approaches for success
6 Emotional Intelligence
7 The trust model
8 Knowing your outcomes
Course delivery details
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The In-House Training Company
22 South Burgundy House, The Foresters, High Street
AL5 2FB Harpenden
The In-House Training Company
We offer top-quality in-house training, in a wide range of subjects, at sensible prices. All of our programmes are delivered by independent subject specialists who also have outstanding training skills. We have rigorous standards and only work with the very...
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