Course description
Meetings are a fact of working life – both virtual and physical meetings. Recording the key points from meetings is critical to making sure that accurate information is captured, and action points are clearly identified and allocated. This virtual training session will support members of staff to develop their skills in recording the key points from meetings and discussions.
Upcoming start dates
Choose between 2 start dates
Suitability - Who should attend?
Outcome / Qualification etc.
- Describe the different levels of note taking and pick the appropriate style for the meeting
- Prepare to take minutes in the virtual and the physical environment
- Liaise and work in partnership with the meeting Chair
- Use a template to enable the capturing of key points
- Set up the room ready for the meeting
- Identify key points to record, versus what not to record
- Interrupt the meeting confidently to check key points
- Take neutral, accurate and concise records
- Produce a well-laid out set of minutes.
Training Course Content
1 Introduction
- Objectives and overview
- Introductions and personal aims
2 An introduction to minutes
- Purpose and use
- Different levels of notetaking
3 Preparing to take minutes
- Identifying the purpose of the meeting
- Working with the Chair
- Tips and techniques to prepare effectively
- Case studies, review and discussion
- The physical environment: setting up for a meeting
4 Listening and recording
- Tips and techniques to make the process easier
- How to interrupt a meeting
- What to record; what to leave out
- Recording in short-form using playscript and bullet-points
- Listening neutrally
- Activity: Minuting a Meeting
- The tricky ones and how to overcome problems in the meeting
5 Preparing the minutes
- Producing a set of draft minutes
- Tips on grammar, punctuation and layout
- Stylistic variation
- Managing feedback from the Chair
6 Review
- Summary of key learning points
- Action planning
Course delivery details
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The In-House Training Company
22 South Burgundy House, The Foresters, High Street
AL5 2FB Harpenden
The In-House Training Company
We offer top-quality in-house training, in a wide range of subjects, at sensible prices. All of our programmes are delivered by independent subject specialists who also have outstanding training skills. We have rigorous standards and only work with the very...
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