- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use,
IT support technician | Average UK Salary & Outlook
IT technical support staff diagnose and solve software and hardware problems for computer users.
IT support technicians typically work around 35 to 40 hours per week.
As a IT support technician you will typically work evenings / weekends.
This occupation tends to be:
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely
| Average salary |
| 33,188 GBP * |
| per year |
Salary statistics
Average salary for IT support technician
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33,848 GBP
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30,604 GBP
Average salary for part-time IT support technician
Average salary for full-time IT support technician
Showing:
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17,300 GBP
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16,267 GBP
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19,164 GBP
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33,188 GBP
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30,604 GBP
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33,848 GBP
Salary over time for IT support technician
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30,417 GBP
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30,346 GBP
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30,280 GBP
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30,821 GBP
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32,501 GBP
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32,882 GBP
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33,188 GBP
-
31,835 GBP
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32,814 GBP
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Future outlook for IT support technicians
Balanced outlook
144 000+ jobs available
Balanced outlook
1% yearly wage growth (on average) 
Very good outlook
39% chance of automation in the future IT support technician - Your future job?
Which qualifications do I need?
Find out what you need to know in order to become a IT support technician and the highest average level of education for people in this role.
Things to highlight for your IT support technician interview
Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Analytical Thinking Job requires analyzing information and using logic to address work-related issues and problems. Integrity Job requires being honest and ethical.
