Resort representative | Average UK Salary & Outlook

Resort representatives look after holidaymakers during their stay.

  • Greet, register, and assign rooms to guests of hotels or motels.  
  • Contact housekeeping or maintenance staff when guests report problems.  
  • Issue room keys and escort instructions to bellhops.  
  • Make and confirm reservations.  
  • Verify customers' credit, and establish how the customer will pay for the accommodation.  
  • Keep records
Read more about Resort representative

Resort representatives typically work around 28 to 30 hours per week.

As a Resort representative you will typically work evenings / weekends / bank holidays.

This occupation tends to be:

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out
Read more about Resort representative
* from ONETonline
Average salary
28,314 GBP *
per year
5,500 GBP
9,500 GBP
Starting
5+ Experience
* data taken from the Office of National Statistics (ons.gov.uk)
Average salary for Resort representative

  • 30,452 GBP
  • 25,239 GBP
Average salary for part-time Resort representative
Average salary for full-time Resort representative

Showing:
  • 8,621 GBP
  • 9,120 GBP
  • 7,984 GBP
  • 28,314 GBP
  • 25,239 GBP
  • 30,452 GBP
Salary over time for Resort representative

Salary for this role has increased over time
  • 24,657 GBP
  • 23,856 GBP
  • 24,674 GBP
  • 25,552 GBP
  • 26,257 GBP
  • 26,956 GBP
  • 28,314 GBP
  • 28,141 GBP
  • 29,258 GBP
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Future outlook for Resort representatives

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Very good outlook
166 000+ jobs available
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Balanced outlook
2% yearly wage growth (on average)

Resort representative - Your future job?


Which qualifications do I need?

Find out what you need to know in order to become a Resort representative and the highest average level of education for people in this role.

In terms of people already doing this job:

  • 75% of people in this role have GCSEs or equivalent
  • 11% of people in this role have a certificate of higher education or equivalent but no degree
  • 6% of people in this role have a Diploma of Higher Education or equivalent

You'll need:

  • the ability to sell products and services
  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to accept criticism and work well under pressure
  • persistence and determination
  • to enjoy working with other people
  • to be flexible and open to change
  • administration skills
  • to be able to carry out basic tasks on a computer or hand-held device

Get the right qualification to begin your journey to becoming a Resort representative

Hospitality Management

Things to highlight for your Resort representative interview

Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Integrity Job requires being honest and ethical. Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

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