Show as: Mobile
  • = Beginner level
  • = Funding available
Displaying 1-20 of 43 results

What are hospitality management courses?

Hospitality management courses found through our website encompass a wide range of areas in the field, from reception tasks and customer loyalty to business planning and marketing, experts will guide you through plenty of options surrounding the profession, giving you the opportunity to choose the path which interests you the most! 

With that being said, each and every one of the modules taught will include numerous hands-on sessions, during which experts from the field will teach key techniques and practices, making sure to provide you with all the knowledge required to help you prepare for your journey into the hospitality industry. 

Why should you take up a hospitality management course? 

Whether you dream of running your own hotel or restaurant or else simply want to learn how to deal with people in a more professional way, then you should most definitely sign up for one of these courses. From building and facility management to food and customer service, these courses may well and truly be the ticket to a whole new and exciting career! 

With great emphasis being put on practical work, these courses are packed full of fun and hands-on assignments, preparing you with all there is to know when it comes to working in the demanding field of hospitality. 

What will you learn throughout these hospitality management courses?

Hospitality management courses are generally comprised of several key areas, packed with vital information and support, which collectively will get you all geared up and ready for any future roles. The core modules which will be referred to throughout include:

  1. Hospitality & Hotel Management: An Introduction
    • The Hotel Industry
    • The Catering Industry
    • Hotel Management
    • Planning and Policy

  2. The Hotel Workplace
    • The Nature of the Workplace
    • Organisation Structure
    • HR
    • The Systems Approach

  3. Staff Management
    • Basics of Management
    • The Chain of Command
    • Communication and Coordination
    • Monitoring Work Procedures

  4. Control Systems
    • Sources of Information
    • Creating and Maintaining Information
    • Production and Quality Control 
    • Setting Standards and Corrective Action

  5. Front Desk Management
    • Functions of the Front Office
    • Customer Service
    • Dealing with Complaints
    • Communication Skills

  6. Building and Facility Management
    • Maintainance Problems
    • Safety in Maintenance 
    • Planning and Control
    • Dealing with Maintenance Requests

  7. Food Service
    • Types of Food Service
    • Kitchen Design & Equipment
    • Service Facilities
    • Dealing with Complaints

By the end, you will therefore be able to:

  • Get an understanding of what the hospitality industry entails 
  • Know what tasks you will be responsible for when working in the field
  • Be able to handle client complaints
  • Be aware of different tasks and approaches involving hospitality
  • Know the basic health and safety regulations of any establishment
  • Be knowledgable about reception and customer service duties
  • Professionally manage a group of workers

Following the completion of the curriculum, you will be assessed through two specific ways, primarily an online multiple-choice exam as well as a practical assignment  (which can be taken a time and location of your choosing). All corresponding results and feedback will be provided on the same day, allowing you to instantly know whether you have passed the course.

What can you do with a hospitality management certification? 

Possible different routes and careers you can eventually pursue with a hospitality management certification include:

  • Accommodation manager
  • Chef
  • Event manager
  • Hotel manager
  • Restaurant manager
  • Air cabin crew
  • Customer service manager
  • Human resources officer
  • Marketing executive
  • Retail manager
  • Tourism officer

Where are courses offered and how much do they cost?

From institutions and universities to learning centres and mobile classrooms, numerous hospitality mangement courses are offered in various ways and locations, giving you the option to choose the one that best suits you.

Fees for these courses differ greatly too, so you shouldn't think twice about signing up, even if you are on a limited budget − we have a course at any price point!

Compare courses
Subscribe and get the latest news, discounts and giveaways sent straight to your inbox!