Tourist information centre assistant | Average UK Salary & Outlook

Tourist information centre assistants give information to visitors about transport, tourist attractions and local services and activities.

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.  
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.  
  • Schedule appointments and maintain and update appointment calendars.  
  • Hear and resolve
Read more about Tourist information centre assistant

Tourist information centre assistants typically work around 28 to 30 hours per week.

As a Tourist information centre assistant you will typically work evenings / weekends / bank holidays.

This occupation tends to be:

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out
  • Read more about Tourist information centre assistant
    * from ONETonline
    Average salary
    28,314 GBP *
    per year
    14,000 GBP
    35,000 GBP
    Starting
    5+ Experience
    * data taken from the Office of National Statistics (ons.gov.uk)
    Average salary for Tourist information centre assistant

    • 30,452 GBP
    • 25,239 GBP
    Average salary for part-time Tourist information centre assistant
    Average salary for full-time Tourist information centre assistant

    Showing:
    • 8,621 GBP
    • 9,120 GBP
    • 7,984 GBP
    • 28,314 GBP
    • 25,239 GBP
    • 30,452 GBP
    Salary over time for Tourist information centre assistant

    Salary for this role has increased over time
    • 24,657 GBP
    • 23,856 GBP
    • 24,674 GBP
    • 25,552 GBP
    • 26,257 GBP
    • 26,956 GBP
    • 28,314 GBP
    • 28,141 GBP
    • 29,258 GBP
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    Future outlook for Tourist information centre assistants

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    Very good outlook
    166 000+ jobs available
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    Balanced outlook
    2% yearly wage growth (on average)

    Tourist information centre assistant - Your future job?


    Which qualifications do I need?

    Find out what you need to know in order to become a Tourist information centre assistant and the highest average level of education for people in this role.

    In terms of people already doing this job:

    • 67% of people in this role have GCSEs or equivalent
    • 15% of people in this role have a Diploma of Higher Education or equivalent
    • 7% of people in this role have do not have GCSEs or equivalent qualifications

    You could take a college course like:

    • Level 2 Award in the Principles of Customer Service in Leisure, Travel and Tourism
    • Level 2 Diploma in Travel and Tourism
    • Level 3 Applied Certificate in Tourism

    Get the right qualification to begin your journey to becoming a Tourist information centre assistant

    Travel & Tourism

    What soft skills do I need?

    Rise above the competition by brushing up on the 5 most important soft skills you need to become a Tourist information centre assistant.
    Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
    Speaking Talking to others to convey information effectively
    Service Orientation Actively looking for ways to help people
    Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    Reading Comprehension Understanding written sentences and paragraphs in work related documents

    What technical skills do I need?

    Technical skills are programmes, softwares and things you need to know in order to be a successful Tourist information centre assistant. Check that you know:
    1
    Accounting software Billing software; Bookkeeping software; Intuit QuickBooks
    2
    Data base user interface and query software Claim processing system software; Data entry software
    3
    Electronic mail software Email software; IBM Notes
    4
    Medical software GE Healthcare Centricity EMR; Kodak Dental Systems Kodak SOFTDENT Practice management software PMS; McKesson Lytec; Medical condition coding software
    5
    Office suite software Corel WordPerfect; Google Drive
    Improve your skills today

    Travel & Tourism

    Things to highlight for your Tourist information centre assistant interview

    Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Integrity Job requires being honest and ethical. Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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