When it comes to negotiations, having the edge on the other side can make all the difference.
Read moreLucy Day is an accredited executive coach and International Coaching Federation Associate Certified Coach. Coming from a background in service transformation and behavioural change at director-level and with a wealth of experience in enabling board-level leaders, senior managers and healthcare professionals to become more effective, Lucy chose to professionalise her coaching skills with the AoEC in 2020. Now running her own practice, here Lucy talks about her experience of coach training on the Practitioner Diploma in Executive Coaching programme.
Read moreCold calling, or telemarketing, is a tough, but rewarding role.
Read moreCross-cultural negotiations can falter for a whole variety of reasons.
Read moreHere's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.
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