Course description
Our Medical Secretary Level 3 online course will allow you to study all the key skills required to work in medical administration from the comfort of your home.
Upcoming start dates
Training Course Content
Unit 1: Primary and Secondary Care
- Identify the funding streams and frameworks in primary and secondary care
- Discuss the different personnel and their roles in primary and secondary care
- Discuss the skills required for a medical secretary in primary and secondary care
- Explain the process of clinical auditing
Unit 2: Medical Terminology
- Identify key medical terminology
- Discuss medical terminology relating to the body systems
- Identify medical terminology and abbreviations relating to prescriptions and drugs
- Discuss medical terminology relating to medical specialities
Unit 3: Working in the Clinical Environment
- Discuss the principles of infection
- Describe the principles of medical ethics
- Explain the importance of confidentiality
- Describe the concept of health promotion
Unit 4: Medical Administration
- Discuss the importance and process of accurate record keeping
- Describe the use of appointment systems
- Describe the role of medical administration in the NHS
- Explain the role of medical administration in private practice and complementary therapies
Unit 5: Communication Skills
- Explain how and when to communicate with patients
- Discuss telephone communications
- Evaluate verbal and non-verbal communications
- Discuss the obstacles presented by diversity
Unit 6: IT Skills
- Explain the main principles of computer operation
- Describe electronic medicine processes
- Discuss information management technology
- Describe the key software used
Course delivery details
Split into 6 units, every element of this course seeks to expand your understanding of medical administration, so you can achieve the theoretical knowledge you need to apply these skills within real and practical settings.
This course is assessed using a series of written assignments that are designed to test your knowledge of the course materials. These will need to be sent to your personal tutor for marking, whereupon they will supply you with helpful tips and feedback. No external examinations are required.
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Association of Learning
Get qualified from the comfort of your own home. There’s no better time to rediscover yourself and be your best. Join the thousands of students who have upskilled and gained a recognised qualification from home, with our flexible courses designed...