Professional Training

Medical Secretary Diploma (Level 2) Online Training Course

Learning247, Online
39 GBP excl. VAT
Next course start
Start anytime See details
Course delivery
Self-Paced Online
39 GBP excl. VAT
Next course start
Start anytime See details
Course delivery
Self-Paced Online
Leave your details so the provider can get in touch

Course description

Medical Secretary Diploma (Level 2) Online Training Course

A medical secretary is a very important person in any practice in the United Kingdom. You are the first point of contact for a patient, you are responsible for taking appointments and ensuring you provide the doctor with the backup that they need to provide the best level of patient care on a daily basis. You may have a passion for caring for people, you may want to try a different avenue in your career or you may be looking for a chance to put your organisational skills to the test.

Introduction to Medical Secretary Diploma

The medical secretary diploma is an information packed course designed to provide you with valuable insights, information and skills you will need to complete your job on a daily basis in the medical industry. This course is studied online using any device, as long as you have access to the internet. The benefit to this is that you can study from anywhere at any time.

Due to the fact that you study this diploma online, you can study at your own pace and can choose to study full time at home and complete the course within days or you can work full time, study in the evenings and take your time to complete the course and pass the test with ease and confidence.

During your study experience, you will have access to online support. In addition to this, all your modules will be available to you 24/7. This means if you ever want to revisit the course and refresh your mory, you will be able to go back and enjoy each module all over again with ease.

Once you have successfully completed the course, you will need to pass the multiple choice test and on passing you will be able to download and print your certificate immediately. What you will enjoy is that all certificates are verifiable and potential ployers can visit the website and type in the certificate number to confirm your credentials.

Upcoming start dates

1 start date available

Start anytime

  • Self-Paced Online
  • Online
  • English

Suitability - Who should attend?

Who can take the course?

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements.

Outcome / Qualification etc.

What you will learn

This course will provide you with the knowledge and insight you need to secure a secretarial position in the medical industry. If you are looking for a new avenue to use your skills or you are looking for a career that will provide you with a rewarding experience, then you may want to read on to identify what you can learn by completing the medical secretary diploma online.

  • Identify what a medical secretary does, what your duties will entail each day, the job profile and the attributes needed.
  • Get insider tips on how to manage appointment bookings, why scheduling is so important, setting rinders and more.
  • Learn the filing systs used in medical offices, tips to setting up an effective filing syst, along with the different filing systs you may choose to use to make your day more productive.
  • Understand the importance of patient confidentiality. This module will give you an insight into patient confidentiality and what it involves, along with the difference between patient confidentiality and patient privacy.
  • Learn the importance of medical records. In this module you will learn the purpose and benefits that medical records provide.
  • Identify the different medical jargon and terminology so that you are not left behind.
  • Learn about the information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more.
  • Get an understanding on why information technology is so important in the medical profession.
  • Learn managent for medical records.
  • Understand the importance of health and safety in the workplace.
  • Learn about supplies and inventory managent.
  • Identify what communication skills you will need to be an effective medical secretary.


This medical secretary diploma is guaranteed to provide you with the knowledge and skills you need to manage your career effectively. This course will provide you with a host of benefits, these include:

  • Study online at your own pace and in your own time.
  • Study using any device “ computer, laptop, tablet or phone.
  • Industry recognised certificate issued on successful completion and passing of the course.
  • Certificate is verifiable.
  • The course is broken into easy to learn and manage modules which are brimming with essential and useful information.
  • Lifetime access to modules.
  • Online support during studies.

Training Course Content

  • Module 1: Introduction, Job Role and Responsibilities
  • Module 2 : How to manage Appointment Scheduling
  • Module 3 : Filing Systs in Medical Offices
  • Module 4 : Patient Confidentiality in the Healthcare Industry
  • Module 5 : Definition, Purpose and Benefits of Medical Records
  • Module 6 : Understanding Medical Terminology and Jargon
  • Module 7 : Information Technology and Computer Usage in Healthcare Administration
  • Module 8 : Information Technology and Computers
  • Module 9 : Medical Records Managent
  • Module 10 : Health and Safety in a Healthcare Setting
  • Module 11 : Supplies and Inventory Managent and Administration
  • Module 12 : Communication Skills in a Medical Office
  • Module 13 : Communication Skills in a Medical Office Part II
  • Module 14 : Law, Medical Services and Ethics
  • Module 15: Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration
  • Module 16: Career Information and Prospects

Course delivery details

We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.

Why choose Learning247

Gain a New Qualification - Get a verifiable qualification with Learning247 and improve your career prospects. Most of our courses CPD Accredited.

Wide Range of Courses - With over 800+ courses to choose from you're sure to find a course that interests you.

Study Anywhere & Any time - All of our online courses can be studied from your PC, MacBook , tablet or smart phone device.

Request info

Contact course provider

Fill out your details to find out more about Medical Secretary Diploma (Level 2) Online Training Course.

  Contact the provider

  Get more information

  Register your interest

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
61 Caroline Street
B3 1UF Birmingham


As one of the market-leaders in distance-learning and self-study multimedia-based training, Learning247 provides the most cost-effective route to enable you to update and improve upon your skills; and all without the massive prices that are regularly seen throughout the training...

Read more and show all courses with this provider