Course description
Jumpstart your career as a personal assistant with our level 3 online course. Learn all the skills required to be an adept assistant, including office management, scheduling, and processing business documents.
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Training Course Content
Unit 1: Organising and Managing an Office
- Ensuring all necessary equipment meets user needs
- Maintenance of office equipment
- Maintaining positive relationships with suppliers
- Implementing and monitoring office procedures
- Health and safety at work
Unit 2: Compilation of Business Documents
- Transcription and storage of handwritten notes
- Use of word processing software
- Spreadsheets
- Presentations software
Unit 3: Event Planning
- Event management
- Budgeting
- Health and safety
- Invitation distribution
Unit 4: Planning of Meetings
- Calling and planning a meeting
- Business meetings
- Team meetings
- Staff and management meetings
- Minute taking
- Specific needs
- Follow-up actions
Unit 5: Communication
- Communicating sensitive information
- Selecting a communication method
- Verbal communication
- Lack of communication
- Barriers
Unit 6: Recruitment of Staff
- Acquiring vacancy details
- Compiling a job information pack
- Holding candidate information securely
- From interview to appointment
Course delivery details
Split into 6 units, every element of this course seeks to expand your understanding of Counselling, so you can achieve the theoretical knowledge you need to apply these skills within real and practical settings.
This course is assessed using a series of written assignments that are designed to test your knowledge of the course materials. These will need to be sent to your personal tutor for marking, whereupon they will supply you with helpful tips and feedback. No external examinations are required.
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Association of Learning
Get qualified from the comfort of your own home. There’s no better time to rediscover yourself and be your best. Join the thousands of students who have upskilled and gained a recognised qualification from home, with our flexible courses designed...