Course description
Team Secretarial Course In-house Training
1-day Classroom Instruction or In-house Training
All courses available as one to one session online, at a discounted rate. Please contact us for more information.
This intensive 1-day courseyou with management and administration skills to work effectively within the team. The training programme focuses on supporting your team secretary role and internal communications with the staff. You will get the communication skills, assertiveness and time management skills to better prioritise tasks and manage workload amongst the team.
The overarching goal of this intensive training day delivered by experts at Best Foot Forward Training course is to help you improve relations with your team through offering support and managing their expectations correctly. This one-day training course gives you the team management skills and confidence to:
- Better define your role in your organisation as a team secretary
- Understand and use the attributes of a good team player
- Identify a strategy for agreeing boundaries to the role
- Apply effective methods for assessing team priorities
- Negotiate effectively when conflicts arise
- Implement systems and procedures for managing the workload
Upcoming start dates
Suitability - Who should attend?
This training course has been designed for PAs, Secretaries and support staff working within a team.
Training Course Content
This one-day training programme covers the following key team management and administration skills:
- Clarifying the role of a team secretary
- Assertive Communication
- Managing Expectations
- Negotiation skills and handling conflict
- Encouraging clarity of communication from others
- Time Management & relevant systems and procedures
Why choose Best Foot Forward Training
100% happy clients
100% quality trainers
Founded in 2010
Reviews
Average rating 5
Expenses
- Course fee for individual training: £295
- Course fee for in-house training: £975+VAT
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Best Foot Forward Training - Personal Effectiveness, Communication, Management and PA/Administrator Courses.
Best Foot Forward Training Ltd specialise in personal development, management skills and business administration training and courses for individuals and organisations across all industry sectors. While founded quite recently in 2010 the trainers involved have a wealth of knowledge and experience....
Case Studies
Best Foot Forward Training: Committed to Results
Best Foot Forward Training guarantees that you get a threefold return on investment. How? Top end performers in your team will continue to be committed, staff stay motivated and productive, increasing your bottom line.
BFFT Bespoke Training
Best Foot Forward provides bespoke learning solutions to suit your staff and realise your objectives.
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