1-day Classroom Instruction or In-house Training
This intensive 1-day course you with management and administration skills to work effectively within the team. The training programme focuses on supporting your team secretary role and internal communications with the staff. You will get the communication skills, assertiveness and time management skills to better prioritise tasks and manage workload amongst the team.
The overarching goal of this intensive training day delivered by experts at Best Foot Forward Training course is to help you improve relations with your team through offering support and managing their expectations correctly. This one-day training course gives you the team management skills and confidence to:
- Better define your role in your organisation as a team secretary
- Understand and use the attributes of a good team player
- Identify a strategy for agreeing boundaries to the role
- Apply effective methods for assessing team priorities
- Negotiate effectively when conflicts arise
- Implement systems and procedures for managing the workload
Suitability - Who should attend?
This training course has been designed for PAs, Secretaries and support staff working within a team.
Training Course Content
This one-day training programme covers the following key team management and administration skills:
- Clarifying the role of a team secretary
- Assertive Communication
- Managing Expectations
- Negotiation skills and handling conflict
- Encouraging clarity of communication from others
- Time Management & relevant systems and procedures
In addition to classroom instruction, for groups of 3 or more participants, Best Foot Forward Training can offer a cost-effective in house training solution, and deliver it anywhere in the UK.
The price of this course is £895 +VAT*
*Additional fees may apply to organisations located outside London.
Best Foot Forward Training - Personal Effectiveness, Communication, Management and PA/Administrator Courses.
Best Foot Forward Training Ltd specialise in personal development, management skills and business administration training and courses for individuals and organisations across all industry sectors. While founded quite recently in 2010 the trainers involved have a wealth of knowledge and experience....
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Best Foot Forward provides bespoke learning solutions to suit your staﬀ and realise your objectives.
Best Foot Forward Training guarantees that you get a threefold return on investment. How? Top end performers in your team will continue to be committed, staff stay motivated and productive, increasing your bottom line.