Course participant reviews for Managing Difficult Conversations
Average rating 5
Based on 6 reviews.
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23 Jul 2021
15 Sep 2020
Interactive
I enjoyed how interactive the session was. Having 2 trainers, rather than 1 really helped with the conversation flow, as you were all bouncing off each other.
15 Sep 2020
Easy to apply tips
Trainers were very good. 2 people delivering really made the difference for smooth run of the session. I like the interactions and the content was useful and easy to apply tips.
15 Sep 2020
Great rapport
The structure, the practicality and the ability to share ideas. I also liked the rapport the trainers gained almost immediately by using our names and asking us direct questions...
12 Aug 2020
Activities
I really liked the activities, sharing experiences.
30 Jul 2020
Confidence
I feel much more confident and prepared
Displaying 1-6 of 6 reviews
Brilliant interactive training session. Really useful suggestions on how to handle myself and a potential difficult situation. Many thanks. - July 2021