I now have a better understanding of planning, better comms, theory to support approaches. Too much to mention!

Ranjit was superb from start to finish ensuring we covered all of the core material but still providing ample time for activities and interaction. Many of us are pragmatists or ...

I learned communication (internally and externally), stakeholder engagement, account mapping, driving change and ultimately adaption

Really enjoyed the training. Ranjit was excellent and facilitated great group discussion with our team - thank you.

Course helped me understand theories for credibility, understanding on how to tackle issues

I got an understanding of what to consider when planning customer change

I now have a better understanding of planning, better comms, theory to support approaches. Too much to mention!

David's knowledge was excellent. Ranjit - great mix of input and interaction, wouldn't change anything.

The course gave me a toolkit to use, makes me plan more in advance - team types, models to use

Lots of rich material - theory and tools to use/apply dependant on the type of change projects I may have in the future. The format was good, the mix of going through the mater...

David's knowledge was excellent. Ranjit - great mix of input and interaction, wouldn't change anything.

The course gave me a toolkit to use, makes me plan more in advance - team types, models to use

Lots of rich material - theory and tools to use/apply dependant on the type of change projects I may have in the future. The format was good, the mix of going through the mater...

I really enjoyed it. Its quite hard going but I think it gives some really practical tools.

I gained techniques that will be useful, particularly around stakeholder engagement and identifying resistance

Good, real life insight from trainer. The course gave me the framework to use when making upcoming change initiatives, in particular re-assurance that my perception is in line w...

I have a more detailed level understanding of the change theory I thought I already knew. I can now apply the theory to my work

The course taught me an approach to planning communications - understanding other people's different styles/requirements when facing change

I now have the practical knowledge and the theory behind it. I also have more tools to deal with change

Trainer was highly knowledgable and engaging though content was so rich and intense that saturation was a constant companion. Good techniques,skills and knowledge that are highl...

I really enjoyed it. Its quite hard going but I think it gives some really practical tools.

I gained techniques that will be useful, particularly around stakeholder engagement and identifying resistance

Good, real life insight from trainer. The course gave me the framework to use when making upcoming change initiatives, in particular re-assurance that my perception is in line w...

I have a more detailed level understanding of the change theory I thought I already knew. I can now apply the theory to my work

The course taught me an approach to planning communications - understanding other people's different styles/requirements when facing change