Course participant reviews for Handling Difficult People Training • 1 Day Course
Average rating 5
Based on 2 reviews.
Write a review!
Reviews are published according to our review policy.
23 Dec 2018
04 Oct 2018
Really beneficial quick and simple methods to keep conflict-based conversations on tack. Helpful when trying to keep things factual and not getting emotional. Easy to remember.
Displaying 1-2 of 2 reviews
I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practic...