Course description
Housing / Property Management Apprenticeship
This apprenticeship will provide you with the skills, knowledge, and behaviours to effectively create and sustain tenancies in the private and social rented housing sectors. It will also ensure you comply with contractual, statutory, and legal regulations and codes of practice.
Upcoming start dates
Outcome / Qualification etc.
Knowledge
- Legislation and Regulation
- Organisation Background
- Assets
- Customers
- Context
- Range of Services
- Organisational Policies
Skills
- Customer Service
- Communication
- Collaborative Working
- Respond to Vulnerability
- Information Collection and Sharing
- Influencing and Negotiating
- Self-management
- Problem Solving
- Tools and Equipment
- Decision Making
Behaviours
- Responsive
- Trust and Integrity
- Adaptability
- Independence
- Dependability
- Personal Commitment
- Resilience
- Role Model
- Customer Care
- Teamwork
Training Course Content
- Synoptic Project Report and Presentation
- Portfolio of Evidence
- In-House Knowledge Assessment
- Off-the-job training
- Level 2 Functional Skills Maths - if required
- Level 2 Functional Skills English - if required
Course delivery details
Sypnotic Project
- This component has been developed as a synoptic assessment for apprentices to demonstrate the application of knowledge and skills
- The project is set and completed in the final six months of the apprenticeship
- The project is a practical work-based assignment, specified by the end point assessment organisation, covering relevant KSBs of the standard
- The project will consist of a practical activity with direct relevance to the role of the housing and property management role
- It will be necessary for the apprentice to interact with colleagues and tenants in developing and executing the project activity
- A reflective diary and report of the project activity will require producing and submitting and will form the basis of the final assessment
Interview
- The portfolio, synoptic project, report and reflective diary will be reviewed by the independent assessor and use this to structure the interview
- A short presentation is given by the apprentice detailing their project
- This is followed by a series of questions to assess the relevant KSBs
- The typical duration of the interview, with a presentation and questions, is 90 minutes
Why choose CT Skills
The average completion rate throughout other training providers sat at 51%. However, we achieved over 10% higher sitting at 61.8%!
94% of our learners would recommend CT Skills.
We are graded ‘Good’ by Ofsted and were also graded 4 stars out of 4 (Excellent) by our employer partners on the government’s Find Apprenticeship Training website in 2022!
Continuing Studies
- Generic or Specialist Housing Officer
- Neighbourhood Officer
- Neighbourhood Co-ordinator
- Neighbourhood Advisor
- Lettings Officer
- Allocations Officer
- Tenancy Officer
- Private Sector Housing Officer
- Income Management Officer
- Leasehold Management Officer
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CT Skills
Here at CT Skills, we work with the Department for Education to provide nationally recognised qualifications that meet the needs of you, your company, and your industry. We are graded ‘Good’ by Ofsted and are an official apprenticeship provider for...