Course description
Senior Housing / Property Management Apprenticeship
The senior housing and property management occupation in both social and private housing sectors are responsible for managing and delivering housing and property-related services within their business and service area(s). The role involves the management of resources with delegated authority to deliver the business objectives. Your work must comply with contractual, statutory, and legal regulations.
You will manage a specific function and associated team(s) whilst working with the broader organisation, team, communities, and external partners. You will also be proactive in finding solutions to problems and identifying areas for improvement. You will take individual responsibility for the overall quality and cost-effectiveness of your business and service area(s) and the needs of stakeholders.
Upcoming start dates
Outcome / Qualification etc.
Knowledge
- Legislation and Regulation
- Organisation Background
- Business Planning
- Assets
- Customers and Stakeholders
- Context
- Range of Services
- Organisational Policies
Skills
- Customer Service
- Communication
- Collaborative Working
- Respond to Vulnerability
- Information Collection and Sharing
- Influencing and Negotiating
- Financial Management
- Performance and Project Management
- People Management
- Decision Making and Prioritising
- Tools and Equipment
Behaviour
- Responsive
- Trust and Dependability
- Adaptability
- Self-Motivation
- Resilience
- Leadership
- Customer Care
- Teamwork
- Personal Development
Training Course Content
- In-House Knowledge Assessment
- Portfolio of Evidence
- Synoptic Project Report and Presentation
- Level 2 English Qualification
- Level 2 Maths Qualification
Course delivery details
Interview - Including Presentation and Questions
- The portfolio, mandated project, report and reflective diary will be reviewed by the independent assessor and used to structure the interview
- A short presentation is given by the apprentice detailing their project
- A series of questions follow this to assess the relevant KSBs
- The typical interview duration - with presentation and questions - is 90 minutes
Mandated Project - Reflective Diary and Report
- This component has been developed as a synoptic assessment for apprentices to demonstrate the application of knowledge and skills
- The project is set and completed in the final six months of the apprenticeship
- The project is a practical work-based assignment specified by the endpoint assessment organisation, covering relevant KSBs of the standard
- The project will consist of a practical activity directly relevant to the housing and property management role
- It will be necessary for the apprentice to interact with colleagues and tenants in developing and executing the project activity
- It will also be necessary for apprentices to undertake the management of staff and resources
- A reflective diary and report of the project activity will require producing and submitting and will form the basis of the final assessment
Why choose CT Skills
The average completion rate throughout other training providers sat at 51%. However, we achieved over 10% higher sitting at 61.8%!
94% of our learners would recommend CT Skills.
We are graded ‘Good’ by Ofsted and were also graded 4 stars out of 4 (Excellent) by our employer partners on the government’s Find Apprenticeship Training website in 2022!
Continuing Studies
- Neighbourhood Housing Manager
- Neighbourhood Investment Manager
- Property Manager
- Voids and Lettings Manager
- Assets Manager
- Incomes Manager
- Resident Involvement Manager
- Supported Housing Manager
- Leasehold Manager
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CT Skills
Here at CT Skills, we work with the Department for Education to provide nationally recognised qualifications that meet the needs of you, your company, and your industry. We are graded ‘Good’ by Ofsted and are an official apprenticeship provider for...