Course description
ILM Level 3 Award in Leadership and Management
This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.
One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives.
It is therefore vital that a manager has the essential skills to fully support and lead their team to success.
This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results.
All of our ILM Programmes are provided in partnership withThe BCF Group, which is the ILM Approved Centre we deliver under.
Do you work at this organisation and want to update this page?
Is there out-of-date information about your organisation or courses published here? Fill out this form to get in touch with us.
Training Course Content
Module One
Solving Problems and Making Decisions
- What is a problem?
- How to identify a problem, its nature, scope and impact
- Identifying the root cause
- Understanding how to interpret information to solve a problem
- What is involved in making an informed decision?
- Generate ideas/solutions- creative thinking techniques
- How to evaluate your options
- Finding the critical path
- Having confidence to commit to a decision
- Planning approach
- Communicating the decision
- Implementing the plan
Module Two
Understanding Leadership
- What is leadership?
- Recognise the differences and similarities between leadership and management
- Qualities and skills of a leader
- Action Centered Leadership - Team, Task, Individual - John Adair
- Varying leadership styles
- Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships
- Reflect on your own leadership styles and behaviours
- Create an action plan to enhance your performance
Module Three
Understanding the Communication Process in the Workplace
- Identify what is effective communication
- Understand the importance of effective communication at work
- Recognise the different ways we communicate
- Recognise possible barriers to communication and how to overcome them
- Johari's window - communication flows
- How others will perceive and interpret the information you have provided
- Active listening
- Developing questioning skills
- Understanding the significance of non-verbal communication and body language
- Developing sensory acuity and how to use it effectively in the workplace
Course delivery details
Classroom Course
Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.
In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 2 work-based assignments.
Zoom™ Course
Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.
The only difference is that we split the course into four half-day sessions to make it easier on your eyes!
Online Course
The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback.
Our online training option gives you 24/7 access to our learning platform for the duration of your course.
The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme.
Why choose Dickson Training Ltd
97% return rate on clients who invite us back to work with them again
Training provisions to over 100 clients for over 2000 participants
100% pass rate on our ILM Train the Trainer programmes
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Expenses
- Classroom Course: £980 + VAT
- Zoom Course: £795 + VAT
- Online Course: £680 + VAT