Course description
How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).
How aware are you of the way that your behaviour impacts you on the way that you build relationships?
Some people are naturally great with other people. However, for most people it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting. They are such an integral and necessary part of success, but many people don’t seem to want to put in the work.
Successful and powerful business relationships just don’t happen without dedicated, consistent work.
Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do.
In this course, you will learn valuable communication skills that will help you build successful relationships with your colleagues, business partners, and clients.
You will learn techniques to help you understand, motivate, and inspire others in business and management contexts.
You'll discover how to influence and negotiate in a positive way, while developing the diplomacy skills to build your communication capabilities.
Through video lessons and practical activities, the course provides an essential guide to behaviour in business that will help you build and foster more positive connections in the workplace.
Upcoming start dates
Suitability - Who should attend?
Who This Course is For
The course is for anyone working in a dynamic workplace where there a different levels of interaction occurring frequently.
You may be in a leadership or management role, or you may just be interested in finding out how and why people behave in the way that they do.
- Anyone who is interested in understanding behaviour in business at a personal level, a team level, or and organisational level.
Requirements
You should have an interest and understanding of emotional and social intelligence and behaviour in business, but no prior knowledge and experience is needed to benefit from the course.
- An interest in learning how to inspire others and build successful relationships.
- A keenness to learn techniques to understand how to contribute to your business success.
- A willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.
Outcome / Qualification etc.
What You Will Learn
The course helps you to
- Change the way you think about yourself and how you approach situations
- Move forward and build your understanding of working with your behaviour at your own pace
- Understand how emotional intelligence and social intelligence can help you to make better decisions and build quality relationships
This course reveals insights into motivation and how people perceive situations. As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results.
By completing this course, you will be able to
- explain the psychology behind what really motivates and influences people
- interpret the best ways to inspire people by working effectively with their behaviour
- recognise what it is that drives and motivates people and why they behave in the ways they do
- identify how different situations are perceived and why people react in different ways
Training Course Content
- Introduction to the Course
- Considering Emotional and Social Intelligence
- Human Factors
- The Role of Perception in Personality and Behaviour
- The Way the Brain Works
- Communication
- Practical Activity: Assessing your Social Interaction Style
- Behaviour of the Social Interaction Styles
- Test your Knowledge and Understanding of the Social Interaction Styles
- How Each Social Interaction Style Reacts to Pressure
- Stress Responses of the Social Interaction Styles
- Organisational Culture
- Further Resources - Lightbulb Moments Cards
Why choose Ei4Change Limited
The most comprehensive range of online courses based on emotional intelligence
Courses taught and certified by experienced emotional intelligence coaches, trainers, and facilitators
500,000+ learners enrolled in over 195 countries
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Ei4Change Limited
Ei4Change is an innovative, award winning company specialising in providing online self-paced courses based on emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision-making and stronger, more effective relationships through the application...