Unified communications trouble shooter - Level 4 - Apprenticeship Standard

Unified communications trouble shooter - Level 4 - Apprenticeship Standard

Install equipment and software, handle incidents and requests for help across unified communications technologies.

Entry requirements

Set by employer.

Qualifications

Apprentices will achieve:

• 1 internationally recognised vendor or professional qualification (set by employer)
• 3 knowledge modules, set out in the apprenticeship standard
  Before taking their end-point assessment, apprentices must achieve level 2 English and maths (equivalent to GCSEs at grades A* to C).

What apprentices will learn

• how to configure, maintain and install data solutions and network services
• working with service and client architecture, features and troubleshooting tools
• configuring and maintaining domain services, networks, servers and client software
• troubleshooting hardware and software failures

Find a Registered Training Provider

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Please note this training is specifically for employers in England looking to train apprentices, not individuals looking to achieve this qualification.