Course participant reviews for Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Average rating 4.9
Simon delivered an excellent course that really changed my view on the way we as a company could deliver our services.
Great basis from which to plan for improvements to our service quality next year.
Claire was very good at delivering the information in an engaging way.
Brilliant course, learnt so much and have already recommend to many colleague's.
I found the trainer very personable and her involved all attendees. I found the session very useful and will definitely be using some of the techniques to achieve service excell...
The course content was very informative and has certainly given me a lot to think about ways to improve efficiency and accuracy for my Team.
This course was extremely beneficial to me as I have started the process of measuring the quality aspects of my team. I found the delivery style good, it flowed well and Richar...
Simon was amazing. You could really see the years of experience flow through in his delivery. This was highly engaging and has triggered a lot of thought into the way our busine...