Course description
Effecting Business Process Improvement: In-House Training
Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management.
Upcoming start dates
Outcome / Qualification etc.
What you will Learn
You will learn how to:
- Define and document a business process
- Work with various business modeling techniques
- Perform an enterprise analysis in preparation for determining requirements
- Analyze business processes to discern problems
Training Course Content
Foundation Concepts
- Overview of business analysis and process improvement
- Defining the business process
- Introducing the proactive business analyst
- Focusing on business process improvement for business analysts
Launching a Successful Business Process Improvement Project
- Overview of the launch phase
- Understanding and creating organizational strategy
- Selecting the target process
- Aligning the business process improvement project’s goals and objectives with organizational strategy
Defining the Current Process
- Overview of current process phase
- Documenting the business process
- Business modeling options: work-flow models
- Business modeling options: Unified Modeling Language (UML) model adaptations for business processes
Analyzing the Current Process
- Process analysis overview
- Evaluation: establishing the control group
- Opportunity techniques: multi-discipline problem-solving
- Opportunity techniques: matrices
Building and Sustaining a Recommended Process
- Overview of the recommended process and beyond
- Impact analysis
- Recommended process
- Transition to the business case
- Return to proactive state
Why choose IIL Europe
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IIL Global
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