Course description
Project Stakeholder Relationship Skills (On-Demand)
This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project’s objective throughout the project life cycle.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
This program is designed for functional/line managers, program managers, project managers, and anyone who deals with various stakeholders on a regular basis.
Requirements
Basic understanding of project management
Outcome / Qualification etc.
What you Will Learn
- Examine traditional and non-traditional ways to identify and assess stakeholders
- Explain how competence, character, and trust lead to project success and strong relationships with stakeholders
- Utilize “Embodied Leadership” skills to build stakeholder relationships
- Apply stakeholder engagement best practices to case study and real-life scenarios
Training Course Content
Getting Started
Foundation Concepts
- Stakeholders and project success
- Stakeholder management research
- Managing stakeholder relationships
Identifying Stakeholders
- Stakeholder categories
- Stakeholder relationships across the project life cycle
- Tools and techniques for identifying stakeholders
Assessing Stakeholders
- Assessing stakeholder relationships
- Recognizing stakeholder attitudes toward the project
- Analyzing stakeholders
- Using other types of stakeholder assessments
Building Stakeholder Relationships
- The importance of psychological safety
- Building trust and getting results
- The anatomy of trust
Navigating Challenging Situations
- Dynamics of conflict
- Responding to conflict
- Managing difficult conversations
Summary and Next Steps
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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IIL Global
At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...