Really engaging course, very insightful and a fantastic trainer. Richard was really helpful and adapted to the group which was brilliant.

Very interactive, clear, good flow and speed. It gave me methods and techniques that I can put into practice every day. Very well put together course.

Great content, delivered very well by Richard. Would highly recommend.

Style of teaching was excellent and content extremely relevant and new for me. Pace was good too.

Very interactive and balance to educate on Key Account Management principles and account planning.

Touched on all key elements of account management... Delved into negotiation and selling to multiple decision makers which was helpful. Very good!

Didn't seem like a training programme at all! Every idea was discussed in groups or done through exercises. Very enjoyable and easy to follow.

Brilliant pace, good level of detail allowing retention without over-complicating.

Very informative. Lots of ideas to take away and improvements to implement.

Great programme, great programme leader. Relevant and up-to-date.

Richard was enthusiastice and knowledgeable. It has given me more confidence in my abilities and how to improve in my role.

Covered a number of bases that I wanted assistance on within my role. Some very good points on how to get more from my accounts.

Covered a wide but relevant selections of Account Management areas rather than just covering sales. I found it to be a really relevant course.

Opportunity to take time out and review the basics... The course gives you the boost you need!