Course description
Through this workshop participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well-rounded and productive employees.
Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Upcoming start dates
Suitability - Who should attend?
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the Elearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two: When Should Feedback Occur?
- Module Three: Preparing and Planning
- Module Four: Choosing a Time and Place
- Module Five: During the Session (I)
- Module Six: During the Session (II)
- Module Seven: Setting Goals
- Module Eight: Diffusing Anger or Negative Emotions
- Module Nine: What Not to Do
- Module Ten: After the Session (I)
- Module Eleven: After the Session (II)
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging Elearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
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Lion Heart Consulting
LH consulting is your premier destination for accredited courses. Whether you are complete beginner or veteran looking to gain your professional qualification or up skill your soft skills, we offer a full range of courses. We consider that giving your...