Communication Skills - An in house 2-day Personal Development course for business professionals
This highly practical two-day Communication course is designed to improve managers' soft skills and general approach to team leadership.
Highly effective communication skills which enable one to manage, influence and lead others are invaluable assets in today’s business world.
In order to build upon these skills, management professionals must explore the ways in which people relate to each other and deal with the emotions that arise in difficult situations. This Communication Skills course is designed with an emphasis on verbal communication and upon request, the use of written communication in business letters and emails.
Suitability - Who should attend?
This training programme delivered by MPW Learning is suitable for professionals at different levels of management who want to improve their communication skills.
Training Course Content
The Communication Skills training course will cover the following units:
- Attributes of an effective communicator
- Barriers to effective communication
- Verbal/non-verbal communication techniques
- Communicating styles
- How best to communicate with the people you interact with
- Interactive behaviours
- Effective listening skills
- Assertiveness techniques
- Handling difficult situations effectively
MPW Learning delivers this training course in house throughout the UK. The course can be tailored to meet the specific training needs of your team.
MPW Learning deliver professional training courses to suit a wide spectrum of business profiles, which are designed to enable today's leaders to be more successful in a competitive environment. All professional training programmes are developed to suit the needs of...
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In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.