Course description
Business Process Analysis and Modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this course, the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.
In this course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level.
This course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements. The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
This Business Process Analysis & Modelling course is ideal for:
- Business Managers
- Business Process Analysts
- Process Owners
- Business and Systems Analysts
- Information Technology Professionals
- BPM Project Leaders
- BPM Project Team Members and Quality Specialists
Outcome / Qualification etc.
By the end of this Business Process Analysis & Modelling course, you will learn to:
- Analyze the process dimension of the business
- Define the scope of a business process
- Develop an enterprise-level business process model
- Understand business processes and their components
- Apply process analysis concepts and techniques
- Define processes using Business Process Modelling Notation (BPMN)
- Develop business process architecture
- Analyse process customer requirements
- Specify measures of business process performance
- Diagnose the health of a business process
- Use process improve techniques to transform business processes
Training Course Content
Day 1
Understanding Business Processes
- Overview and Key Concepts
- An Introduction to Business Processes
- Types of Business Processes
- Identifying and Naming Business Processes
- How to Analyse the Components of a Business Processes?
- Business Processes Modelling Concepts
- Practical Analysis Work
Day 2
Developing Business Process Models using Business Process Modelling Notation (BPMN)
- An Introduction to Business Process Modelling Notation (BPMN)
- The Mechanics of Business Process Modelling
- Modelling Business Processes Events
- Representing Detailed Branching and Joining Logic
- Business Processes Patterns
- Modelling Processes using the Basic BPMN Elements
- Practical Business Process Modelling Work
Day 3
Advanced Business Process Modelling using BPMN
- Using the BPMN extended element set
- Modeling business process sub-processes
- Business process event types
- Representing resources using pools and lanes
- Message flows and default flows
- Modeling business process exceptions
- Describing process activity attributes
- Advanced business process modeling work
Day 4
Modeling Processes Using the Integration Definition for Process Modelling (IDEF0)
- Business process architecture
- The business process classification framework
- The IDEF0 modeling method
- Modeling activities and objects
- The five IDEF0 diagram types
- Building the top-level diagram
- Developing decomposition diagrams
- Practical business process modeling work using IDEF0
Day 5
Improving Business Processes Using Models
- Eliciting and Discovering Business Knowledge
- Identifying Improvement Opportunities using Process Models
- Moving from as-is to to-be Models
- Describing Improvements using Process Models
- Implementing Improved Processes
- Choosing the Right Modelling Tool
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