Course description
Cost of Quality provides an excellent means to measure and track costs associated with poor quality, quality improvement and quality control. But, it requires commitment from a wide range of functions throughout an organization. These groups need to have a common understanding of COQ and need to work together to establish meaningful measures.
Improve customer satisfaction, competitiveness, and financial performance by understanding the link between quality improvement and profits. Learn to select, manage, and strategically use the cost of quality (CoQ) improvement projects within your organization. Surveys show the vast majority of companies either overlook or are unaware of the concept of CoQ. Quality costs (actual plus hidden) can amount to a large proportion of sales, often 25 per cent or more.
Learn to successfully use CoQ to help strategically manage your improvement projects with bottom-line results. Also, Learn to use the cost of quality concepts to manage business improvement and maximize the bottom line.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Cost Of Quality: Finance For Continuous Improvement Course is ideal for:
- Professionals seeking to initiate cost-based measurement or improvement programs in their respective organizations or to add to their knowledge of effective measurement systems and quality standards would benefit from taking this course.
Outcome / Qualification etc.
By the end of the Cost Of Quality: Finance For Continuous Improvement Course you will learn:
- Analyze and apply key cost of quality principles, including critical success factors.
- Apply CoQ to different types of improvement initiatives and perform calculations regarding supplier CoQ.
- Describe how project?based and systematic quality approaches support and benefit each other.
- Use CoQ data collection and analysis strategies to meet business goals of reducing risks and lowering costs.
- Identify key change leadership principles that can help enable CoQ implementations
Training Course Content
Day 1
Foundations of Cost of Quality
- Historical quality and cost of quality milestones
- Key change strategies and critical success factors that can assist efforts to implement cost of quality measures
- The cornerstone prevention, appraisal, and failure (PAF) model
- Characteristics of successful cost of quality implementations and links to continuous improvement
Day 2
Applying Cost of Quality
- Applying CoQ to different types of quality initiatives
- Applying CoQ to different business environments
Day 3
Blending Project-Based and Systematic Quality Approaches
- How They Can Support and Benefit Each Other
Day 4
Collecting and Analyzing CoQ Data
- Reducing risk
- Lowering cost
- Other business objectives
Day 5
Using Cost of Quality for Continuous Improvement
- Change Leadership Principles
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...