Course description
Principles of Management and Leadership | Level 2 | Certificate (Free Online)
Develop an understanding of basic administration concepts and practices, review essential knowledge for daily and more complex administration tasks and Learn business and administration national occupational standards. You will explore different kinds of meeting and how to provide administrative support, also look at booking and confirming travel and accommodation, business diaries, office equipment, mail services and the importance of providing good customer service.
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Suitability - Who should attend?
To qualify for a FREE Level 1, 2 or 3 online learning course, you must:
- You must be aged 19 years or over as at 1/9/21
- You must have lived in the UK for the last three years, or be able to prove your residency status, for example, indefinite leave to remain, settled status or you are an Asylum seeker who has been in the UK for more than 6 months.
Outcome / Qualification etc.
- Principles of Business Document Production and Information Management
- Understand Communication in a Business Environment
- Understand Employer Organisations
- Understand How to Develop Working Relationships with Colleagues
Benefits
- Achieve a nationally recognised qualification Level 2 Certificate in Principles of Business Administration
- Evidence your competency to employers
- Further your personal and professional development
- Learn at a time that suits you without the need to attend college
- Gain relevant skills, knowledge and understanding, leading to an improved experience for those using your services
Course delivery details
Studying via distance learning means you can choose when and where you study. We ensure you get all the support you need throughout your course in the form of a personal Tutor and a Learner Support Advisor.