Course description
Leadership and Management Course
This 2 day “ Leadership & Management Skills” course will give managers, supervisors and team leaders the skills and training they probably never received when first promoted. We have found that the majority of people in a management position have been asked to “learn as they go” and have never received the essential leadership training that is required to help them perform effectively in their role. So we have carefully put together this 2 day Leadership training course to give you the confidence, skills and tools required to proceed in this very challenging area. Using a blend of theory and practice to facilitate your learning, we’ll help increase your confidence, leadership and supervisory skills in a safe, controlled and non threatening environment. This course is CPD accredited
Upcoming start dates
Suitability - Who should attend?
This course will benefit anyone who currently manages, leads, or supervises a team, or is embarking on a new role as a Manager. It can also act as a “refresher” to existing managers who are looking for fresh ideas and renewed inspiration to lead their team.
Outcome / Qualification etc.
CPD Accredited
Certificate of Acheivement
By the end of this Leadership & Management Skills course, you will understand:
- The Roles and Responsibilities of an effective Leader
- The Skills, Attributes and Qualities of an effective Leader
- How to establish your Credibility and Authority as a Leader
- How to lead you team to success by applying a range of recognised Leadership Styles
- How to apply a variety of Communication Styles when dealing with differing personalities
- How to Motivate Teams and Individuals and drive their performance to deliver outstanding results
- How to develop the people within your team by delivering Feedback effectively
- How to handle Conflict effectively by applying a range of recognised tools and techniques
- How to manage difficult personalities and behaviours within your team
- How to Delegate effectively in order to drive the productivity of your team and manage workloads
- How to Manage the Performance of your people
Training Course Content
Day 1
Building and Maintaining an Effective Team
- Defining exactly what a “Team” is
- Identifying the benefits of Team Working
- Identifying the characteristics of an Effective Team
- Understanding how Teams “grow” over a period of time, and the importance to the leader of knowing & understanding this
The Principles of Understanding "Team Chemistry"
- Understanding the mix of personalities and behaviours that exist within all teams
- Understanding how different personalities compliment and conflict with one another
- The practical applications of understanding different personalities and behaviours of people
Leading Teams Effectively
- Defining the "characteristics" of an effective Leader
- Defining the "behaviours" of an effective Leader
- Considering how a Leader should behave and carry themselves
- Understanding “unacceptable” behaviours of a Leader
- Defining different “styles” of Leadership and when best to apply them
- Understanding the overall Role of the Leader
- Understanding how to enhance Leadership Credibility
Day 2
Managing The Performance Of A Team And Individuals
- Defining the term “Managing Performance”
- Understanding when Performance should be managed
- Tools, Systems & Processes to Manage Performance
- Examining common performance issues through a range of Case Studies
- Understanding the principles of Delegation
- Understanding how to plan & structure a meeting to discuss an individual performance issue
Maximising Leadership Communication
- Understanding the importance of Effective Communication for a Leader
- Defining the 3 key elements of Communication
- Understanding how to maximise the 3 key elements
- Understanding what prevents Effective Communication taking place
- Understanding and maximising the power of "Questioning & Listening"
- Understanding as to how to recognise different personalities through their Communication Signals
- Understanding the "Behaviour" of Others
Reviews
Average rating 5
The trainer was very interactive, informative and easy to listen to. Really enjoyed the course and would recommend to others for sure! Thank you!
The trainer was very approachable and engaging. Learnt a lot on the course and the content was engaging.
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ATA (Asset Training Academy) Ltd
Asset Training Academy is a leading training provider specialising in the areas of Leadership, Management Development, Business Skills and Mental Health. We offer a full suite of CPD Accredited training courses that are designed to help individuals perform better in...
One of the best training courses I've attended. I typically have a short attention span, however I was engaged for the entirety of the 2 days.