Corporate Training for Teams

Breaking Bad News - CPD Certified (In-house)

Maguire Training, Nationwide
Length
1 day
Next course start
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Course delivery
In Company
Length
1 day
Next course start
Enquire for more information See details
Course delivery
In Company
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Breaking Bad News - CPD Certified (In-house)

Maguire Training

Breaking Bad News (In-house)

Breaking bad news is never easy but it forms a part of many healthcare professional roles.

The manner in which bad news is given can have a huge impact on the receiver. It can be so daunting and difficult that the easiest approach is to avoid it and that can often make the situation worse.

The scenarios may vary, new diagnosis, deterioration in condition or life-changing events, this workshop is designed to help you think about and prepare for different situations.

Upcoming start dates

1 start date available

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  • In Company
  • United Kingdom

Suitability - Who should attend?

This workshop is designed to give those who have to give bad news and broach difficult conversations with increased confidence. participants will leave the workshop with the tools and techniques to prepare them for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Outcome / Qualification etc.

CPD Points: 6

Learning Outcomes

  • Have an understanding of the definition of bad news
  • Have an awareness of the impact of bad news
  • Be able to prepare for giving bad news
  • Have the techniques to give bad news with compassion and kindness
  • Understand the barriers to effective communication
  • Have practiced giving bad news using scenarios

Training Course Content

  • Background and definitions
  • Getting it wrong, how does it make you feel?
  • How does the patient feel?
  • Setting the scene - preparing for the conversation
  • Using a model for giving bad news
  • Good communication skills
  • Understanding compassion and kindness
  • Practicing the skills of difficult conversations
  • Evaluation and Close

Expenses

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Maguire Training
20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire

For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...

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