Managing Difficult Conversations eLearning module
The delegate will understand how to manage difficult conversations and the reasons why we sometimes avoid these conversations.
Upcoming start dates
1 start date available
Suitability - Who should attend?
This module will benefit managers who may be avoiding difficult conversations and want to understand how to manage difficult conversations to achieve a positive outcome.
Training Course Content
- Understand why we avoid difficult conversations
- How you can clearly define your expectations for performance and behaviour in your team
- Discover the 8 steps to manage a difficult conversation
- How to manage escalations and monitor progress
Request information - obligation free
Maguire Training
20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...
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