Useful course. Will definitely not be apologising for no reason any more.

Helped me to realise how I often may appear passive aggressive, rather than assertive. A really valuable course that I will recommend to my colleagues.

Excellent workshop. Great mix of theory and practical application. More fun than expected too.

Five stars from me. Don't normally give more than 4 but I left with lots fo great tips that I know will increase my abilty to manage my team, as well as my manager.

Great content and delivery.

Everybody in the group took a lot away from this course. I relly enjoyed the communicating assertively session.

I was pleasantly surprised by this course. No awkward role plays, just great activities and even games. A very fun and interactive way to learn.

I left with a clear understanding of what assertiveness is, and isn't, as well as simple techniques to get respect and more of what I want. Loved it.

Trainer created a welcoming, inclusive envrionment and was extremely knowledgeable.

Simple and effective. Good course and trainer.

The trainer was very knowledgeable and created a really postiive environment. Great playlist too.

A brilliant day. Really helped me to understand how to assert myself at work and elsewhere.

A very supportive environment and lots of practical guidance. The group exercises were very useful and I particularly benefitted from the session on how to say 'no ' assertivel...

This course has helped me in lots of ways with my confidence and self-esteem. A very worthwhile day and highly recommended.

I realised early on I didn't understand what assertiveness really meant. This was a fun and enlightening course.

I've worked with several colleagues who have damaged my self-esteem. This course has given me the knowledge and confidence to express my opinions assertively. So many of the ti...

Lots of useful information, tools and ideas for managers. We should put all managers in our business through this course. 5 stars.

All the key disciplines covered to a good depth. Very inclusive style.

Amazing how much we covered in two days, Pace was just right and the practical elements were energising and fun.

As a new manager, I was quite nervous about attending this course. Dan put us all at ease and ensured a relaxed environment. My confidence in leading my team has improved massi...

Excellent course. Much more interactive than expected. Some nice tools to take away and use with my team. Will definintely use Mastery again. Thanks.

My first management course since becoming a line manger. Would recommend to all managers, new or experinced.

I took so much away from this course. Lots of useful tools and techniques that I will be using with my team.

As a new manager, I found this course invaluable. I learnt a great deal and feel much more confident in dealing with any issues my team have going forward.

I believe all line managers in our organisation should attend this excellent course.