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Universal Credit

National Residential Landlord Association, Online
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Course delivery
Virtual Classroom
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Virtual Classroom
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Course description

DWP expects to have transferred between 8-9 million claimants by December 2024. Currently around 6 million are claiming and receiving their housing costs as part of their UC award. Starting in 2023 another 2.6 million “working age” claimants will transfer, during a process called “Managed Migration”. Of those currently receiving Housing Benefit, they will stop receiving help from councils and having to apply to DWP for assistance.

Upcoming start dates

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  • Virtual Classroom
  • Online
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Suitability - Who should attend?

 

  • Any landlord or agent who accommodates tenants, reliant to some extent on claiming assistance from LHA/Universal Credit schemes, to help reduce or extinguish their rent liabilities 
  • Landlords and agents who have not previously accepted tenants in receipt of benefit payments but discover through redundancy, sickness or accident that one of their tenants has become a claimant 
  • New landlords and agents considering accepting tenants in receipt of benefit payments. 

    •  

    Outcome / Qualification etc.

    CPD Points Awarded 3 standard


     

  • Properly advise your tenants on how and when to claim Universal Credit 
  • Accessing Direct Payments, nowadays called APAs (Alternative Payment Arrangements) 
  • Implement effective processes to ensure any gap in payment is actioned immediately, minimising rent arrears and the need for legal action 
  • Successful communication with frontline DWP and hierarchy 

    •  

    Training Course Content

     

  • How Universal Credit differs from Housing Benefit 
  • How to make and maintain an online claim – defective claims, verification, changes in circumstances, back-dating 
  • How the “Housing Costs element” (HCE) is calculated 
  • Accessing direct payment of the Housing Costs & challenging refusals
  • Challenging DWP decisions – seeking a revision, “late revision” Mandatory Reconsideration and Appeal  
  • UC Overpayments – how to challenge DWP poor practice – standard letters etc. 
  • Making a complaint to DWP and Independent Case Examiner – case examples, standard letters used to illustrate 

    •  

    Expenses

    Member Price: from £61.60, Non Member Price: from £77

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    National Residential Landlord Association
    Suite 323, The Tootal Buildings
    Broadhurst House, 56 Oxford Street
    M1 6EU Manchester
    +443001316400
    www.nrla.org.uk

    National Residential Landlord Association

    NRLA Training Academy offer over 40 topics on running a successful lettings business suitable for landlords, letting agents and property managers. Our courses are written and delivered by experts in their field with many years teaching experience to ensure our...

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