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Universal Credit and Managed Migration

National Residential Landlord Association, Online
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Course delivery
Virtual Classroom
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Virtual Classroom
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Course description

This course has been created for private landlords, and charitable and voluntary organisations, that accommodate and provide assistance to vulnerable benefit dependent tenants, and is designed to address the areas that cause the greatest concern within the Universal Credit system; how these can be tackled effectively, while maximising potential rental income and minimising rent arrear losses.

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  • Virtual Classroom
  • Online
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Outcome / Qualification etc.

CPD Points Awarded 4 standard


 

  • Properly advise your tenants on how and when to claim Universal Credit 
  • Accessing Direct Payments, nowadays called APAs (Alternative Payment Arrangements) 
  • Implement effective processes to ensure any gap in payment is actioned immediately, minimising rent arrears and the need for legal action 
  • Successful communication with frontline DWP and its Directorate.  
     

    •  

    Training Course Content

     

  • Update on the process of migrating existing “legacy benefit” claimants, like Housing Benefit, to Universal Credit and the Transitional Protection scheme designed to offset losses. 
  • How best to set up a new tenancy agreement involving UC tenants.
  • How the “housing costs” is calculated using the LHA scheme rules.
  • When to expect payment and what is the “Benefit Assessment Period”.
  • What to do when changes to the tenant’s household composition or finances occur.
  • How can you ensure direct payment is made to you from the first month?
  • What constitute Tier 1 factors & Third-Party Deductions and how can you maximise?
  • Ending a tenancy and safeguarding the “housing costs element”.
  • Protecting yourself against overpayments and attempts by DWP to recover from you.
  • How to effectively communicate with DWP staff and make complaints and appeals.

    •  

    Expenses

    Member Price: from £61.60, Non Member Price: from £77

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    National Residential Landlord Association
    Suite 323, The Tootal Buildings
    Broadhurst House, 56 Oxford Street
    M1 6EU Manchester
    +443001316400
    www.nrla.org.uk

    National Residential Landlord Association

    NRLA Training Academy offer over 40 topics on running a successful lettings business suitable for landlords, letting agents and property managers. Our courses are written and delivered by experts in their field with many years teaching experience to ensure our...

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