Introduction to Event Management QLS Level 2

All course materials will be delivered to you by post or via email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way by email. You can work at your own pace. Completed coursework can be delivered by post or via email, so handing in an assignment is simple.

Course Content

Unit 1 Customer service and the role of the event manager

• Introduction
• Key qualities of an event manager
• Delivering reliable customer service
• Creating a seamless service
• Supporting clients

Unit 2 The event planning process

• Event documentation
• Choosing a venue
• Research
• Managing problems
• The event planning process

Unit 3 Types of events requiring management

• Birthday party planning
• Organising a charity event
• Black tie events
• Festivals and outdoor concerts

Unit 4 Health and safety

• Health and safety policies
• Risk assessment
• Large and small events
• The health and safety coordinator

Unit 5 Planning small and private client events

• Building a client relationship
• Overcoming difficulty
• Events at private homes
• Planning small corporate events

Unit 6 Running an event management business from home

• Marketing your business
• Financial details required by HMRC
• Starting an Event Management business
• IT requirements