Personal Assistant QLS Level 3

During this Personal Assistant QLS Level 3 course, you will explore the implementation and monitoring of office procedures, event management, compiling a job information pack, and much more. This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free. All your course materials will then be delivered to you by post or email, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away! What next? Following the successful completion of this course, you will be able to start your journey of becoming a personal assistant. If after, you're looking to enhance your business knowledge even further, take a look at the other business courses we offer. Potential future career options:

• Personal assistant
• Admin professional
• Executive assistant

Awarding body This course has been endorsed by the Quality License Scheme for its high-quality. The Quality Licence Scheme endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.    

Course Content

Unit 1 Organising and managing an office

• Ensuring all necessary equipment meets user needs
• Maintenance of office equipment
• Maintaining positive relationships with suppliers
• Implementing and monitoring office procedures
• Health and safety at work

Unit 2 Compilation of business documents

• Transcription and storage of handwritten notes
• Use of word processing software
• Spreadsheets
• Presentations software

Unit 3 Event planning

• Event management
• Budgeting
• Health and safety
• Invitation distribution

Unit 4 Planning of meetings

• Calling and planning a meeting
• Business meetings
• Team meetings
• Staff and management meetings
• Minute taking
• Specific needs
• Follow-up actions

Unit 5 Communication

• Communicating sensitive information
• Selecting a communication method
• Verbal communication
• Lack of communication
• Barriers

Unit 6 Recruitment of staff

• Acquiring vacancy details
• Compiling a job information pack
• Holding candidate information securely
• From interview to appointment