Course description
ILM Level 3 Certificate in Leadership and Management
Institute of Leadership and Management (ILM) qualifications are well-recognised in the workplace. Qualifications are composed of a range of modules which cover the core areas of leadership and management. The Level 3 Award, Certificate and Diploma in Leadership and Management are aimed at people who have management responsibilities but no formal training and want to develop their knowledge and skills. This could include team leaders, those aspiring to move into their next role and those who need to manage people through change.
Assessment is through written assignments and each assignment focuses on the application of learning theory to each individual’s workplace. The material includes a variety of activities, reflections and self-assessments to help individuals develop their self-awareness and identify areas for further development. The ILM Certificate carries 13 credits. Learners who achieve an Award can progress onto a Certificate and then to a Diploma if they wish.
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Outcome / Qualification etc.
- Understand leadership styles
- Understand leadership qualities and review own leadership qualities and potential
- Understand how to develop and maintain trust at work
- Know how to build the team
- Know how to describe a problem, its nature, scope and impact
- Know how to gather and interpret information to solve a problem
- Know how to evaluate options to make a decision
- Know how to plan, monitor and review the implementation and communication of decisions
- Understand innovation and change in an organisation
- Understand how to plan, monitor and review the implementation and communication of innovation and change in an organisation
- Understand the effects of innovation and change on people and teams in an organisation
- Understand the forces for change in an organisation
- Understand planning for change in an organisation
- Know how to identify development needs
- Know how to develop self and others to achieve organisational goals
- Understand the nature and importance of the communication process in the workplace
- Understand the methods of communication
- Be able to assess own effectiveness in communication
Training Course Content
Modules
- Understanding leadership
- Understand how to establish an effective team
- Solving problems and making decisions
- Understanding innovation and change in the workplace
- Planning change in the workplace
- Developing yourself and others
- Understanding the communication process in the workplace
Topics
- Differences between leadership and management
- Factors influencing leadership style
- Leadership styles (Blanchard & Hersey; Adair)
- Action centred or functional leadership
- Developing relationships and maintaining trust in teams
- Tuckman’s team lifecycle
- Benefits and problems of team working
- Team role preferences (Belbin)
- Motivating the team
- Problem description – symptoms, impact and root cause analsyis
- Information gathering and analysis
- Brainstorming
- De Bono’s Six Thinking Hats
- Implementation, monitoring and review of solutions
- Innovation vs change
- Benefits and barriers to innovation and change
- Understanding people’s reaction to change
- Change drivers
- Managing change in an organisation – communication matrix, Gantt charts, stakeholder analysis and force field analysis
- Learning cycles (Kolb and Burch)
- Learning styles (VAK, Honey & Mumford)
- Barriers to learning
- Assessing learning needs and turning into objectives
- Personal Development Plans and support mechanisms
- Communication process in the workplace (Shannon and Weaver)
- Barriers to effective communication and how to minimise
- Communication methods and non-verbal communication
Course delivery details
This programme is available through self-directed learning or as an in-house training option for organisations.
Reviews
Average rating 5
I thoroughly enjoyed the whole ILM course and would recommend it to others
Desiree has been a fantastic tutor. I have learned a lot from her sessions and it will help so much in the future