Course description
In every situation, there is always a probability of a crisis. However, how things have been managed often makes the difference between a crisis and a non-crisis situation. This management is what is referred to as Crisis Management. Excellent Crisis Management value has become relevant in the past years. The increasing potential emergencies and incidents that could affect business, global reputation, and disrupt production are fast on the rise. This is why this Rcademy course on strategic Crisis Management: incorporating security & major emergency response, has been designed.
What is crisis management?
Crisis Management and emergency response involve strategic planning towards crises and emergency response to manage the situation. For this to happen, leaders need easy access to valuable and relevant information at the material time and in full detail to balance an informed scale of decisions.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The Certificate in Strategic Crisis Management, Incorporating Security and Major Emergency Response Training Course by Rcademy is a great fit for different people, especially those who are constantly engaged in leadership positions or are constantly in the line of responding to crises and doing strategic planning. This course is especially ideal for the following set of personnel:
- Board members who are involved in the management of their organization
- Employers of labor who want to understand the fundamentals of Crisis Management as it involves their employees
- Employees who want to understand the proper response to crises situations
- Senior staff of organizations who may be called upon in times of crisis
- Consultants dealing with Crisis Management
- Chief operations officers in charge of the daily operations of their organization
- Emergency response personnel who are first-time responders
- Fire management personnel
- Security personnel
- Health, safety, and environment professionals
- Operations professionals who assist in managing the daily operations of an organization or business
- Marketing & insurance personnel
- Risk management professional
- Designated crisis response personnel
Outcome / Qualification etc.
The Certificate in Strategic Crisis Management, Incorporating Security and Major Emergency Response Training Course by Rcademy aims to help participants to:
- Accumulate an encompassing understanding of Crisis Management in a strategic manner
- Learn how to strategize development for effective and efficient response
- Understand the implementation of incidental command systems’ functional areas
- Develop engagement procedures when reacting to crises
- Leverage top techniques to improve the performance of leadership at the relevant time
Training Course Content
Module 1: Strategic Crisis Management: Definition
- Meaning and Concept – What is strategic Crisis Management? – Scope of Strategic Crisis Management – Significance of Crisis Management – Identifying situations requiring strategic Crisis Management
- Goals of Strategic Crisis Management – Containment – Relieve – Prevention – Restoration to default – Development of a coping mechanism
Module 2: Types of Strategic Crisis
- Disasters
- Organizational misdemeanors
- Workplace violence
- Technological crisis
- Cyber and biological terrorism
Module 3: Disasters
- Concept
- Scope
- Types – Natural disasters – Man-made disasters – Hybrid disasters
Module 4: Prevention & Management
- Prevention – Social awareness – Public Education
- Mitigation – Insurance – Forecasting and warning mechanism – Creating a solutions response team – Facts gathering – Risk evaluation & management – Curbing and managing rumors, fears, and misinformation
Module 5: Response and Challenges
- Leadership – Individual reaction – Government role – Organizational responsibilities
- Understanding Crisis Management
- Managing corporate challenges
- Evacuation strategies
- ERT & CMT – responsibilities and roles
Module 6: Plotting the Extent of Security and Preparation
- Asset protection and security management
- Failures and Survival of Companies
- Emergency response strategy: development and implementation
- Strategies of Business Continuity Management (BCM)
Module 7: Incident On-Scene Administration and Crisis Communication
- Crisis Management administration – An incident command system – Tactical response team – Skills and on-site abilities required – Crisis Management and factors for success
- Crisis communication – Coordinating with all relevant teams – Avoiding mistakes with emergency communication centers – Verifying information – Double-checking facts – Preventing strategic information leak
- Managing public relations – Press conference – Media coverage (TV, radio, etc.) – Social media – Curtailing panic
Module 8: Reporting in Crisis Management
- Exercising – De-briefing – Post incidents analysis – Evaluation and how to manage them
- Reporting – Executive summaries – Report writing – Recommendations
- Implementing recommendations and monitoring – Evaluating recommendation – Foolproofing – Setting up a team or committee – Rolling out an action plan and timeline – Supervision
Module 9: Implementation of Strategic Crisis Management
- Industry Standards and best practices – Rules of engagement – Conventions – International law
- Case studies – Private/corporate companies – Public institutions – Governmental incidences (countries) – Organizations – Multilateral incidences
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...