CMI Level 3 Award in Principles of Management & Leadership
CMI Level 3 Award in Principles of Management & Leadership
In-House Course for Groups of 4 or More
4-Day Tutor-Led Experience
Elevate your team's management skills with the CMI Level 3 Award in First Line Management, an essential qualification designed for aspiring team leaders and first-line managers. This internationally recognised certification provides a solid foundation in management principles, empowering you to lead with confidence.
Join us for this immersive four-day course, delivered by Results Driven Group, where you will:
- Explore Leadership Styles: Understand the nuances of your leadership approach and how to adapt it effectively.
- Build Trust and Credibility: Discover techniques to cultivate a trustworthy and credible presence within your team.
- Foster Team Success: Learn the key traits of successful teams and how to nurture them.
- Balance Team Roles: Identify various roles within your team and develop a complementary skill set.
- Enhance Communication: Master effective communication strategies to strengthen intra-team relationships.
- Manage Conflicts Confidently: Gain practical skills to address conflicts and performance challenges with assurance.
This programme can be conveniently hosted at our state-of-the-art training facilities in beautiful Keswick, Cumbria, at your preferred location, or virtually online.
Unlock your potential as a leader and transform your team dynamics today!
Upcoming start dates
Suitability - Who should attend?
This course is perfect for practicing first-line managers and team leaders eager to advance their management careers. It’s also invaluable for those navigating the challenges of leading teams through organisational change and budget constraints. Whether you’re looking to elevate your skills or adapt to new pressures, this programme will equip you with the tools needed to thrive in today’s dynamic business environment.
Outcome / Qualification etc.
Successful candidates who complete the full programme, including the post-course written assignments, receive the CMI Level 3 Award in First Line Management, recognised by the Chartered Management Institute (CMI).
Training Course Content
The course consists of the following units:
The CMI Programme
- Welcome to the CMI programme
- Certification and assignment criteria
- Introduction to report writing
How to become an inspirational leader
- The difference between leadership and management
- The role of trust and respect in effective team leadership
- Identifying your leadership style
How to build a successful team
- The key characteristics of groups and teams
- The stages of team development and the practical actions a manager can take
- The dynamics of effective teams
- Team roles
- Building a balanced team to achieve SMART objectives
- How create a culture of clear accountability
The manager as an effective communicator
- The importance of open communication
- Communication using empathy and building effective relationships in the team
- Keeping your team informed
- Using social/behavioural styles effectively
- Maintaining confidentiality
- The effects of attitudes,perception and cultures on interpretation when communicating in the workplace
- How to build relationships that create trust, open dialogue, and full transparency
Driving performance through motivation
- The purpose and benefits of appraisals and performance reviews
- Roles and responsibilities of individuals in appraisals and performance reviews
- Conducting the appraisal interview
- Providing feedback and motivation during performance reviews
- How to make decisions that are based on productivity, not politics
- Monitoring performance throughout the year
How to give and receive feedback
- The importance of feedback to improve communication and performance
- Feedback techniques to motivate and increase performance
- Inviting and accepting feedback to improve your own perform
How to deal with conflict management
- Identify causes of conflict at work
- Describe the stages in the development of conflict
- Explain the effects of conflict on individual and team performance at work
- Explain a recognised technique to minimise and resolve conflict in the workplace
- Describe how to promote a positive atmosphere in order to minimise the adverse effects of conflict in the workplace
- How to use assertiveness to drive outcomes and the ability to overcome adversity and resistance
Expenses
Price is per delegate and is exclusive of VAT
Request information - obligation free
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Reviews by course attendees
Average rating 4.8
This course will promote deeper thinking amongst management and how to get the best out of people
This course will help me manage and grow the team
Results Driven Group - ILM/CMI Qualifications & Professional Development Training Courses At Results Driven Group (RDG), we specialise in bespoke skills training and professional development solutions, including CMI and ILM qualifications. With over 20 years of experience in the training...
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