Course description
Our online course is a detailed and comprehensive course that immerses students in the complex world of quality management systems, specifically focusing on the globally recognized standards set by the International Organization for Standardization (ISO). The course is designed to provide a thorough understanding of the principles and applications of two significant ISO standards – ISO 9001:2015 (Quality Management Systems) and ISO 50001:2011 (Energy Management Systems).
The course begins with an exploration of the role and importance of organizational policy in shaping a company’s culture, commitment, and areas of improvement. It highlights how policy can serve as a tangible reflection of an organization’s mission, vision, and strategic objectives, and underscores the importance of maintaining policies that are free of FALSE claims, practically applicable, and linked cohesively with other policies.
Students will then delve into the structure and objectives of management system programs, learning how these are formulated to achieve specific targets within defined timeframes. The course elucidates how such programs serve as crucial tools for continuous improvement, providing the roadmap for organizations to reach their goals.
The course also imparts knowledge on critical procedural aspects, including document control, performance monitoring, and legal compliance. Students will learn how to establish and maintain procedures that ensure documents can be easily located, reviewed, and revised, and are kept current and legible.
Upcoming start dates
Suitability - Who should attend?
This course is ideal for:
- People seeking knowledge or a career in quality management and compliance, specifically those aiming for roles such as Quality Auditor, Compliance Officer, or Quality Manager.
- Existing auditing and compliance professionals who wish to deepen their understanding of ISO standards and their application.
- Management representatives who want to ensure that their organizations adhere to ISO standards.
- Business owners or managers who want to understand and implement ISO standards in their organizations.
Outcome / Qualification etc.
The Business Benefits
Auditing will help your organisation and business meet the ISO standards the company seeks to attain to:
- Justify the need to conduct management system audits.
- Establish procedures for document control, performance monitoring, and legal compliance in alignment with ISO standards.
- Achieve an internationally recognised and respected certification for staff
- Enhance your reputation within your industry.
Your Benefits
By taking this course, you’ll be able to:
- Understand the audit requirements and processes
- Describe different types of audits.
- Prove general principles of auditing
- Explain how audit requirements vary with different management systems.
- Summarise the expectations of clients from audits.
- Describe how ISO 9001 helps auditors.
- Explain basic auditing terminology.
Training Course Content
Foundations of Auditing
- The beating heart of the organization
- Introduction and Purpose: Understanding ISO 19011
- Unveiling the Results: Audit Findings
- The Key Players: Roles in an Audit
- The Roadmap to an Audit: Audit Preparation Steps
- Mapping Out the Audit: Audit Plan, Scope, and Team
- Steering the Audit: The Lead Auditor and Audit Methodology
- Preparing the Audit Team and Navigating Involvement
- Audit Checklists and Preliminary Document Review
- Audit Execution: Steps and Opening Meeting
- Audit Execution: Gathering Evidence
- Audit Execution: Auditor Approach and Document Review
- Audit Execution: Document Review for ISO 9001:2015 Quality Management System
- Audit Execution: Document Review for ISO 14001:2015 and ISO 50001:2011 Systems
- Audit Execution: Interview and Questioning Techniques
- Audit Execution: Audit Findings and Closing
- ISO 19011 and Auditing Principles Summary
Essential Elements of Auditing
- Policy Documents
- Planning and objectives
- Auditing a management system
- Documenting communications
- Measuring performance
- Deviation Finding
- Non-Conformance
- Non-Conformance statement
- Audit Results
- Quality Reporting
- Correction and follow-up activities
- The final summary
Course delivery details
The average time needed to complete the course is 6 hours and the minimum pass mark for the exam is 70%.
- Minimal disruption to the working day – the course takes only half a day
- Understand and apply the principles and practices of ISO 9001:2015 and ISO 50001:2011 in an organizational context.
- Develop a thorough understanding of organizational policy and its relevance to the organization's culture, commitment, and improvement areas.
- Identify, categorize, and address major and minor non-conformities, along with potential non-conformities (observations).
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Safetyman Academy
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