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Introduction to Insurance Basics

Course summary
3 days
Professional Training

Introduction to Insurance Basics

Introduction to Insurance Basics

Getting to grips quickly with the basics of insurance is a key requirement for those joining the industry, whether in a customer servicing role, a claims handling role, or any other role.

Understanding the principles upon which insurance is founded, the nature of risk, the structure of the market and its various players, the key skills of underwriting and claims, how a policy is constructed and the main types of insurance are all vital parts of ensuring that a new joiner is ready and competent to undertake their role.

Gaining a good understanding of the words and terms used in insurance can help to demystify an industry that can be renown for its jargon.

This highly participative 3 day programme has been designed for those new to the insurance industry or undertaking a technical role for the first time. It is designed to speedily ensure that a good basic understanding of insurance and how it works is put in place.

A number of exercises and activities will be used during the workshop to ensure that learning is hands on and sustainable.  The programme also includes a visit to Lloyd’s.

All delegates on the programme now have 12 months access to the online Insurance Basics programme to help embed the learning.

Suitability - Who should attend?

This course is suitable for all newcomers to the insurance industry, regardless of their specific role.

It is also beneficial for existing insurance professionals undertaking a technical role for the first time.

Outcome / Qualification etc.

This course is worth 18 CII (Chartered Insurance Institute) CPD hours.

On successful completion of the programme, candidates will be awarded a CII-endorsed certificate.

Training Course Content

  • The Origins of Insurance and Why People Buy Insurance
  • Risk and the role of Insurance
  • The Legal Principles of Insurance
  • The Insurance Market
  • Lloyd’s and the London Market (including a visit to Lloyd's)
  • Distribution
  • Market Bodies
  • Regulation
  • The Products
  • The Policy and its Structure
  • Underwriting and Risk Assessment
  • Claims and Claims Handling
  • End of Workshop Test


The cost of this course is £ 595 + VAT.

In-House Training

Searchlight can also deliver this course as an in-house workshop, delivered at your location of choice and adapted to suit any specific needs you may have.

Provider: Searchlight

Searchlight - Training Courses for the Business Insurance Industry

Searchlight - Leading UK Training & Consultancy Company for Insurance and Financial Services Professionals

Searchlight is the UK's foremost provider of training for the insurance and financial services industry, covering the full range of technical, regulatory and soft skills needed by professionals operating in this dynamic business environment. Searchlight was the first organisation to receive...

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Contact information for Searchlight


18, The Courtyard, Common Lane, Culcheth
WA3 4HA Cheshire

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Reviews by course attendees

Average rating 5

Based on 2 reviews

Caroline Kick
"Really well managed workshop with extreamely enthusiastic and capable trainer. Managed to provide a alarge amount of content in an intresting and informative manner"
George Saville
"Extreamely enegetic and entertaining. Gave an excellent perspective and insight"
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Course rating
Based on 2 reviews
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