I think the course was just perfect; I was a bit apprehensive as I had not been on a course for years. John was brilliant; very attentive; calm; professional informative; and v...

Shame there was not a café nearby for early arrivals! If continental breakfast could also be included or an optional extra that would be great. It is too early to eat breakfas...

Most useful topic: proofreading

The class had a good range of delegates from various working backgrounds; Group lunch inclusive was a nice treat; Course Certificate provided for attending; Comfortable setti...

More group or paired activities as at times it was tutor led for too long in the afternoon session but everything had a purpose

Most useful topic: Emotional intelligence

I really appreciated the practical aspects of the session; the aim to develop skills as opposed to just provide information/knowledge and the possibility to practice some of cha...

I appreciated the trainer's ability to feel the audience and adapt to their needs and interests. He did not try to pose as an expert in our industry and yet provided good tips a...

The trainer was an excellent presenter; very engaging and able to deliver the course content to the fullest. As far as the content of the course is concerned while it is usefu...

I really enjoyed the course; I found it very engaging not too cringe worthy with the role playing exercises and very useful to see ways of communicating from a different perspec...

Most useful topic: Jumping to conclusions; Is it really true?

Most useful topic: Platinum Rule; Structuring emails

Most useful topic: Hierarchy of communication forms

Maybe include something around different personality types and how this impacts communication - Insights etc ?

Very interesting course and thought provoking to challenge ones self in another direction.

I would suggest adding more content to the training session - e.g. more focus on how to deliver awkward message or something that is out of scope and tools that can be used for ...

Tokens ie; keyring/pen/etc to take away which was a core part of the course covered - for example a pen with jaharis window explanation on it or a keyring with the four communic...

Generally a very well presented course

Most useful topic: Body language tips

Most useful topic: Body Lauguage

Most useful topic: Character; communication styles & Body Language

Most useful topic: Body Language

I feel that today has been very beneficial in the job role I carry out and will certainly alleviate certain work environment situations.

The trainer was very engaging; and made the day enjoyable with a touch of humour.

I would have liked there to be more content as we had finished pretty much by 4:00 not 5:00. The content was all great and explained well