merger merger

Welcome to your new course portal!

On October 15th, moved to - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show as: Mobile

Effective Communication Skills

Course summary
1 day
359 - 433 GBP excl. VAT
Open / Scheduled
Next available date: 07/01/2020 09:30 - London
Course Dates
07/01/2020 09:30  (English)
433 GBP
14/02/2020 09:30  (English)
402 GBP
30/03/2020 09:30  (English)
375 GBP
21/04/2020 09:30  (English)
365 GBP
15/05/2020 09:30  (English)
359 GBP
29/06/2020 09:30  (English)
359 GBP
STL courses

Effective Communication Skills

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

Suitability - Who should attend?

This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.

You may also wish to consider a Microsoft Word course.

Training Course Content

Communication Styles

Communication styles model
Identifying preferred styles
Adapting a style as required

Successful Communication Essentials

3 P's: Professional, Polite, Positive
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator

Unspoken Communication

Active listening
Body language, tone
Building rapport

Positive Image

Meetings: making an impact
Dealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately

Personal Excellence

Persuasion skills


List price £475 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

Provider: STL

STL - Microsoft Training

STL - Helping businesses deliver productivity and efficiency gains

Learning solutions from leadership and management training programmes to business intelligence and applications training. London based with a global reach....

Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Effective Communication Skills.

  Contact the provider

  Get more information

  Register your interest

Customer Outreach Award


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

 Show phone number

Reviews by course attendees

Average rating 4.8

Based on 37 reviews

Benjamin Holden; Director
Most useful topic: Psychology + Taking control
Steve Hawes; UK Marketing Manager
Most useful topic: Active Listening
Carol Gould; Trade Commissioner Assistant
I think the small group worked very well for this type of session. it is very helpful that i didnot know anyone on the course and so could speak freeley
Request Information

Find out more about this Effective Communication Skills course - simply fill out your details:

Course rating
Based on 37 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in's second annual U.K. L&D Report!


Learn more