Professional Training
4.9 (267 Reviews)

Effective Communication Skills

STL, In London (+21 locations)
Length
1 day
Price
446 - 569 GBP excl. VAT
Next course start
8 August, 2024 (+44 start dates)
Course delivery
Classroom, Virtual Classroom
Length
1 day
Price
446 - 569 GBP excl. VAT
Next course start
8 August, 2024 (+44 start dates)
Course delivery
Classroom, Virtual Classroom
Leave your details so the provider can get in touch

Effective Communication Skills

STL courses


  • At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

What to expect

  • Courses never cancelled .
  • Restaurant lunch .
  • Last minute rescheduling .
  • 24 month delegate support forum .
  • Face-to-Face and Virtual Instructor led .
  • And more... .

Upcoming start dates

Choose between 44 start dates

8 August, 2024

  • Classroom
  • London
  • English

28 August, 2024

  • Classroom
  • London
  • English

10 September, 2024

  • Virtual Classroom
  • Online
  • English

20 September, 2024

  • Classroom
  • London
  • English

24 October, 2024

  • Classroom
  • London
  • English

14 November, 2024

  • Virtual Classroom
  • Online
  • English

27 November, 2024

  • Classroom
  • London
  • English

2 January, 2025

  • Classroom
  • London
  • English

15 January, 2025

  • Virtual Classroom
  • Online
  • English

4 February, 2025

  • Classroom
  • London
  • English

11 March, 2025

  • Classroom
  • London
  • English

17 March, 2025

  • Virtual Classroom
  • Online
  • English

14 April, 2025

  • Classroom
  • London
  • English

15 May, 2025

  • Virtual Classroom
  • Online
  • English

19 May, 2025

  • Classroom
  • London
  • English

23 June, 2025

  • Classroom
  • London
  • English

16 July, 2025

  • Virtual Classroom
  • Online
  • English

25 July, 2025

  • Classroom
  • London
  • English

28 August, 2025

  • Classroom
  • London
  • English

15 September, 2025

  • Virtual Classroom
  • Online
  • English

1 October, 2025

  • Classroom
  • London
  • English

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  • Classroom
  • Aberdeen
  • English

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  • Bedford
  • English

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  • Belfast
  • English

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  • Birmingham
  • English

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  • Bristol
  • English

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  • Burnley
  • English

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  • Cardiff
  • English

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  • Edinburgh
  • English

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  • Edinburgh
  • English

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  • Glasgow
  • English

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  • Leeds
  • English

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  • Leicester
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  • Liverpool
  • English

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  • London
  • English

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  • Manchester
  • English

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  • Classroom
  • Newport
  • English

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  • Nottingham
  • English

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  • Portsmouth
  • English

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  • Sheffield
  • English

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  • Classroom
  • Southampton
  • English

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  • Classroom
  • Sunderland
  • English

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  • Classroom
  • Wolverhampton
  • English

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  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?



This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.

You may also wish to consider a Microsoft Word course.

Training Course Content



Communication Styles

Communication styles model
Identifying preferred styles
Adapting a style as required

Successful Communication Essentials

3 P's: Professional, Polite, Positive
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator

Unspoken Communication

Active listening
Body language, tone
Building rapport

Positive Image

Meetings: making an impact
Dealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately

Personal Excellence

Assertiveness
Persuasion skills

Expenses



List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.

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Reviews by course attendees

Average rating 4.9

Based on 267 reviews.
Reviews are published according to our review policy.
Write a review!
5/5
Grace Underwriting Support Administrator
30 Nov 2023

Most useful topic: Communication styles

5/5
Kamsi Underwriting Assistant
30 Nov 2023

Most useful topic: The assertiveness

5/5
Bradley Assistant Underwriter
30 Nov 2023

Most useful topic: Structure of dealing with challenging situations

STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London

STL

Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...

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