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Effective Communication Skills

Course summary
1 day
400 - 434 GBP excl. VAT
Professional Training
Next available date: 22/07/2020 09:30 - Online courses
Course Dates
Online courses
22/07/2020 09:30  (English)
434 GBP
14/08/2020 09:30  (English)
405 GBP
07/09/2020 09:30  (English)
400 GBP
29/09/2020 09:30  (English)
400 GBP
21/10/2020 09:30  (English)
400 GBP
STL courses

Effective Communication Skills

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

STL virtual classroom training

We all have to accept our preferred face-to-face method just isn't an option right now. However, virtual classroom training that we have developed offers some benefits which can make it seem less of a compromise and more of a viable interim training solution. 

Our virtual classroom training is delivered by the same team responsible for achieving industry leading customer satisfaction ratings with face-to-face training, so rest assured you are in safe hands.

Suitability - Who should attend?

This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.You may also wish to consider a Microsoft Word course.

Training Course Content

Communication StylesCommunication styles modelIdentifying preferred stylesAdapting a style as requiredSuccessful Communication Essentials3 P's: Professional, Polite, Positive Identifying and overcoming barriers to communicationCharacteristics of an excellent communicatorUnspoken CommunicationActive listeningBody language, toneBuilding rapportPositive ImageMeetings: making an impactDealing with challenging situationsEnsuring your message is perceived as intendedPhrasing your message appropriatelyPersonal ExcellenceAssertivenessPersuasion skills


List price £650 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

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Provider: STL

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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Reviews by course attendees

Average rating 4.8

Based on 37 reviews

Benjamin Holden; Director
Most useful topic: Psychology + Taking control
Steve Hawes; UK Marketing Manager
Most useful topic: Active Listening
Carol Gould; Trade Commissioner Assistant
I think the small group worked very well for this type of session. it is very helpful that i didnot know anyone on the course and so could speak freeley
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Course rating
Based on 37 reviews
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